IT Service Manager

hace 3 semanas


Tres Cantos, Madrid, España Siemens, S. A. A tiempo completo

**Job Overview:**


Siemens GBS is seeking a dedicated IT Service Manager with a background in HR or IT systems, and hands-on experience in on-premise and cloud-based SaaS solutions.


The ideal candidate will have a strong commitment to customer-centricity, several years of experience in HR and/or IT systems, and a solid grasp of IT compliance standards.


**Key Responsibilities:**



  1. Ensure IT and cybersecurity compliance aligns with industry standards and regulatory requirements.
  2. Cultivate and nurture relationships with stakeholders and customers to gain insight into their unique needs.
  3. Promptly address customer issues and concerns with professionalism.
  4. Collaborate closely with cross-functional teams to facilitate seamless IT service management.
  5. Identify opportunities for service enhancement and implement strategies to boost quality and efficiency.

**Requirements and Skills:**



  • Strong customer-centric approach.
  • Several years of hands-on experience in HR and/or IT systems.
  • Solid grasp of IT compliance standards (e.g., ISO 27001, GDPR).
  • Adaptability to work in a dynamic environment.
  • Exceptional organizational skills.
  • Excellent communication skills.
  • Strong team player with virtual collaboration skills.

**What We Offer:**



  • Flexible working hours.
  • Hybrid work concept.
  • Continuous learning and development opportunities.
  • Share matching programs.
  • Broad range of benefits.

At Siemens GBS, we value your unique identity and perspective and are committed to providing equal opportunities and building a diverse workplace.



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