IT Service Manager
hace 1 mes
Job Overview:
Siemens GBS is seeking a dedicated IT Service Manager to join our team. As an IT Service Manager, you will play a pivotal role in ensuring the IT and cybersecurity compliance of applications aligns with industry standards and regulatory requirements.
Your Responsibilities:
- Develop and maintain robust relationships with stakeholders and customers to gain insight into their unique needs and provide tailored solutions.
- Promptly address customer issues and concerns with professionalism to maintain high levels of satisfaction.
- Collaborate closely with cross-functional teams to facilitate seamless IT service management and customer support.
- Identify opportunities for service enhancement and implement strategies to boost the quality and efficiency of IT service delivery.
Your Qualifications and Skills:
We anticipate our ideal candidate to exhibit the following attributes:
- A strong commitment to a customer-centric approach, placing our customers at the core of every action.
- Several years of hands-on experience in HR and/or IT systems.
- A solid grasp of IT compliance standards (e.g., ISO 27001, GDPR) and a familiarity with regulatory requirements.
- Adaptability to work in a dynamic, fast-paced environment that embraces change.
- Exceptional organizational skills, with the capacity to manage multiple demands and projects concurrently.
- A willingness to thrive in an international setting.
- A keen ability to deliver added value to customers and provide top-tier service.
- Excellent communication skills, marked by clarity and conciseness in all interactions.
- A strong team player with a penchant for virtual collaboration.
- Proficiency in both written and spoken business-level English.
What We Offer:
- A flexible way of working: Hybrid concept + flexible working hours to promote work-life balance.
- An environment where everyone can bring their whole self to work and feel a sense of belonging.
- A workplace that values curiosity and guarantees continuous learning, with development opportunities for both personal and professional growth.
- Share matching programs to become a shareholder of Siemens AG.
- A broad range of benefits like meal allowance, dental and ophthalmologic aids, flexible compensation plans, family care, and many more.
Join Our Mission:
If you are a motivated individual with a genuine passion for IT and Cybersecurity compliance, and you are dedicated to building robust customer relationships, we wholeheartedly encourage you to apply. Your contributions will play a vital role in our mission to Change the Future at Siemens GBS.
We value your unique identity and perspective and are fully committed to providing equal opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us
#LI-DL #LI-HYBRID
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