Cyber Security Delivery Specialist
hace 7 días
Job Summary
We are seeking a highly skilled Cyber Security Delivery Specialist to join our team at Bulletproof. As a key member of our delivery team, you will be responsible for coordinating the delivery of our cyber security services, including penetration testing, threat monitoring, and compliance support.
Key Responsibilities
Optimize resource scheduling to meet business targets using resource scheduling tools.
Continuously improve the cost-effectiveness of schedules to minimize resource costs and maximize efficiency.
Ensure learnings are shared to optimize schedules on an ongoing basis.
Schedule a mix of job types using our CRM and your own best practice.
Liaise with customers via phone, email, and MS Teams as appropriate.
Ensure projects are delivered to deadlines and requirements.
Attend and/or facilitate meetings where agreed and present on progress, ensuring that all actions are logged and followed up as required.
Requirements
Previous experience working in a technical environment is essential.
Previous customer service experience is essential (ideally in a B2B environment).
Experience managing and scheduling multiple projects simultaneously is essential.
Data entry experience would be beneficial.
Previous experience using Monday.com is desirable.
Previous experience working in a sales administration role is desirable.
Strong Microsoft Office skills.
What We Offer
25 days annual holiday.
An additional day's annual holiday for your birthday.
Company Pension (UK)/Provident Fund (India)/401k (US) contribution.
Subsidized gym membership.
Perkbox employee benefits platform.
Frequent team events.
Relaxed working environment.
Private Healthcare (individual cover only).
Learning Allowance Benefit – a reimbursable benefit of £100 per annum (or equivalent) for you to spend towards your personal career development.
Flexible working policy.
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