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Gucci Sales Consultant

hace 2 meses


Madrid, Madrid, España Luxury Goods Spain, S.L. A tiempo completo

About the Role

We are seeking a highly skilled and passionate individual to join our team as a Gucci Sales Consultant at Luxury Goods Spain, S.L.

Key Responsibilities

  • Provide exceptional customer service by greeting, listening, and assisting customers in exceeding their needs, demonstrating an excellent knowledge of Gucci products and brand history.
  • Guarantee cross and up-selling for all product categories, ensuring customers receive tailored recommendations.
  • Build and strengthen relationships with customers, dealing with diverse nationalities and personalities, and creating a welcoming atmosphere.
  • Ensure qualitative monitoring and updating of customer information, utilizing CRM tools to retain existing customers and identify new high-potential ones.
  • Contribute to achieving individual and store goals, enhancing and developing the business.
  • Foster open and constructive communication with team members, promoting collaboration and effective solutions.
  • Manage visual displays of products in accordance with Gucci visual standards, ensuring a cohesive and appealing store environment.
  • Ensure store functional maintenance and appropriate product levels on the sales floor, adhering to Corporate policies and procedures.
  • Follow Company grooming standards and policies.

Requirements

  • Proven experience in a similar role within fashion retail companies.
  • Proven ability to drive and exceed individual and store results.
  • Deep passion for fashion and luxury.
  • Excellent commercial awareness and customer attitude.
  • High flexibility and ability to adapt to diverse customers.
  • Team-player mentality.
  • Strong communication skills.
  • Ability to work in a fast-moving and dynamic environment.
  • Luxury product knowledge.
  • Fluent in Spanish and English.

About Us

Luxury Goods Spain, S.L. is committed to building a diverse workforce, valuing diversity in all its forms. We believe that diversity enriches the workplace, fostering talent and adaptability. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.