Vice President of Client Success
hace 7 días
At Clevelcrossing, we are seeking a highly experienced and skilled Vice President of Client Success to lead our Client Success team. The successful candidate will be responsible for ensuring our clients realize maximum business value from their relationship with us across their lifecycle.
Key Responsibilities:
- Build and lead a high-performing Client Success leadership team focused on delivering an exceptional client experience.
- Work with senior leaders across the organization to optimize relationships with our clients globally.
- Embed a culture of continuous improvement and strong associate engagement.
- Manage resources and ancillary costs to maximize revenue growth, NOI, and associate and client experience.
Requirements:
- Strong executive presence with the ability to build effective working relationships at all levels of the organization.
- Deadline-oriented with the ability to work under pressure and tight time frames.
- Experience working within matrix environments with a strong ability to effectively influence multi-directional and non-linear relationships.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a talented and dedicated team.
- The chance to make a real impact on our clients' businesses.
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