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German-English Travel Customer Service Representative in Support of Booking.com
hace 2 meses
About the Role: We're seeking a highly skilled German-English Travel Customer Service Representative to join our team in support of Booking.com. As a key member of our team, you'll be responsible for delivering exceptional customer experiences, resolving issues, and providing top-notch support to our customers.
Key Responsibilities:
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Requirements:
- Fluency in German and English
- High school diploma or equivalent
- 6 months or more of customer services experience
- Recognize, apply, and explain product or service knowledge
- Computer savvy
What We Offer:
- Knowledgeable, encouraging, supporting, and present leadership
- Diverse and community-minded organization
- Career-growth and lots of learning opportunities for aspiring minds
- 25 days annual leave per year
- Excellent premises during training and when you come to the site for employee engagement activities
- Relocation assistance available
