Global Operations Insights Specialist
hace 5 días
About Us
VMLY&R, a beacon of innovation and growth, merges creativity with technology. Our heritage is built upon combined expertise from a century ago. With over 30,000 employees across 150+ offices in 64 markets, we value connection, belonging, and the power of differences. Our services span the customer journey, offering insights in communications, commerce, consultancy, CRM, CX, data, production, and technology.
Job Title: Global Operations Analyst
We are seeking an Operations Analyst to join our Madrid team at VML EMEA HQ. You will drive process optimization and data-driven decision-making across Global Business Operations, enhancing efficiency and effectiveness worldwide.
About the Role
- Data Analysis & Process Improvement: Analyze operational data to identify trends and areas for improvement, developing solutions to increase efficiency, reduce costs, and optimize resource allocation.
- Process Documentation & Scalability: Document processes, procedures, and workflows to ensure scalability and adaptability across global teams.
- Cross-Functional Collaboration: Collaborate with teams (e.g., People, New Business, Finance, Risk and Controls) to gather requirements, analyze data, and develop solutions.
- Reporting & Communication: Prepare reports and presentations to communicate findings and recommendations, tailoring communication for diverse audiences.
- KPI Monitoring & System Deployment: Monitor KPIs and support training development and deployment of new systems/processes, including change management.
- Dashboard Development & Maintenance: Develop and maintain operational dashboards and reporting tools for a global user base.
- Special Projects & Best Practices: Contribute to special projects and initiatives, leveraging best practices from different markets.
Requirements
- Education: Bachelor's degree (Business Administration, Operations Management, Data Analytics, or related field preferred).
- Bachelor's Acumen: Foundational understanding of business concepts (finance, marketing, operations).
- Communication: Excellent English proficiency (written and spoken).
Location: Madrid
This role comes with a competitive salary of $60,000 - $80,000 per year, depending on experience.
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