Airline Customer Success Specialist with Spanish Language Skills
hace 1 mes
Are you passionate about delivering exceptional customer experiences? Do you thrive in a multicultural environment and enjoy working with diverse teams? We're looking for a skilled Airline Customer Success Specialist to join our team at BlueLink International CZ.
About Us
BlueLink International CZ is a leading international Air France company based in Prague, with a strong presence in the customer service sector. Our team of over 520 employees from 74 nationalities and 22 languages spoken creates a unique and dynamic work environment.
Our Mission
We strive to provide our customers with an enjoyable experience by establishing strong relationships and leveraging the power of culture and emotion. Our team members embody an attitude of excellence and think like customers to deliver exceptional results.
What We Offer
Opportunity to work remotely from home
40 days of working abroad
Regular training and long-term development
Travel fund: up to CZK per year for you and your family or friends
Leisure: up to 6 000 CZK per year for sports activities, language courses, etc.
Meal tickets in the value of 160 CZK per working day
3 extra days of holiday – 23 days in total per year
Discounted air tickets with Air France up to 90% discount
Growing opportunities (90% of our team leaders/managers have been hired internally)
Stable work conditions (permanent contract) and enjoyable environment
Private medical assistance for you and your relatives
Discounts with local shops in the Florentinum building
Referral program
Company events
Monthly financial contribution for the parent returning sooner to work, up to the 3rd year of the child's age.
Requirements
We're looking for an open and friendly person who is proficient in English and Spanish, with a passion for customer service and a willingness to learn about airline and luxury industries. If you're motivated, enthusiastic, and enjoy connecting with people, we'd love to hear from you.
Responsibilities
As an Airline Customer Success Specialist, you will be responsible for helping customers with different requests, establishing and managing positive relationships with customers, and being the link between our partners and customers.
Join Our Team
Apply now and share your CV in English with us. We look forward to hearing from you and starting a new chapter in your career with BlueLink International CZ.
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