Operational Excellence Specialist

hace 1 semana

Barcelona, Barcelona, España Homelike Internet Gmbh A tiempo completo
Operational Excellence Specialist

Are you passionate about finding innovative solutions to operational challenges? Do you enjoy collaborating with different departments and stakeholders? This might be your next challenge. In this interdisciplinary project management role, you will make a real impact on our success. Join our Global Supply team and become part of the Homelike team.

Key Responsibilities:

  • You will be responsible for the operational success of our Channel Manager integrations
  • You will be in close exchange with our operational teams about challenges and bugs for which you'll be the first line of support. Keep track of feature requests, and product improvements in a structured way, and collaborate closely with internal and external stakeholders to create value for the suppliers.
  • You will make sure that the operational teams are educated about new features and processes by building a comprehensive internal knowledge base, of which you'll have the complete ownership.
  • You will support the listing managers with content verification via integrations
  • You report directly to the Head of Global Supply Sales


Requirements:

  • You are fluent in English (additional languages are a plus)
  • Ideally, you already have an understanding of channel management
  • You have a strong technical understanding and a keen interest in technical project management
  • Your analytical mindset and structured way of working distinguish you, as well as your strong communication skills
  • Ideally, you are proficient in working with spreadsheets, and have a first experience in ticketing systems such as Zendesk, or/and Jira
  • You have strong organizational skills with the ability to work in a structured and systematic manner
  • Willingness to roll up your sleeves and get hands-on with tasks as needed


Benefits:

  • Flexible Working: Choose your work arrangement and work either entirely remotely or from our modern office hubs (currently in Cologne and London)
  • Trust Working Hours:
  • Additional Day Off:
  • Learning & Development- Homelike Academy:
  • 360° Feedback:
  • Team Shadows:
  • Exclusive Top Talent Program:
  • External Guest Speakers:

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