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Client Manager Iberia

hace 2 meses

Madrid Centro, Madrid, España Vistex A tiempo completo
About the Role

Vistex, a leading provider of SAP software solutions, is seeking a seasoned Client Manager to drive business growth and client satisfaction in the Iberia region.

Key Responsibilities
  1. Client Relationship Management: Build and maintain strong relationships with C-level executives and stakeholders, ensuring their satisfaction and driving business growth through exceptional customer service and engagement.
  2. Business Development: Proactively identify opportunities to upsell or cross-sell additional products or services to existing clients, expanding Vistex's consulting service offerings.
  3. Sales and Solutions Strategy: Develop sales and solution strategies, understanding client business and processes, and positioning Vistex as a trusted advisor to address existing gaps.
  4. Proposal and Project Management: Assist in finalizing proposals, project planning, and estimating, ensuring timely delivery of solutions.
  5. Client Communication: Serve as the primary point of contact for client inquiries, concerns, and escalations, providing regular reports and updates on client engagement activities.
About Vistex

Vistex helps businesses gain control over their promotions, rebates, and incentives, providing unprecedented visibility into go-to-market programs and enabling businesses to drive revenue, control costs, and increase margins.

Qualifications

Education
Degree: Bachelor's

Experience

  1. Hands-on experience in a similar role, preferably within the SAP space.
  2. Excellent client-facing and interpersonal skills.
  3. Understanding of RFPs, Master Service Agreements, and SOWs.
  4. Exposure to multiple full lifecycle software implementations.
  5. Collaborative and consultative work style.
  6. Ability to link business processes with Vistex products.
  7. Independent thinking with keen problem-solving skills.
  8. Ability to adapt to changing schedules and multiple work plans.
  9. Experience working with Big 4 or other large consulting firms is preferred.