Global Customer Shared Services Coordinator
hace 2 semanas
Company Overview
We are Grifols International Sa, a global healthcare company dedicated to improving the health and well-being of people worldwide. With a rich history dating back to 1909, we have established ourselves as leaders in plasma-derived medicines and transfusion medicine.
Our innovative medicines, solutions, and services are developed, produced, and marketed in over 110 countries and regions. We believe that diversity adds value to our business, teams, and culture. Our commitment to equal employment opportunities fosters an inclusive environment where everyone can thrive.
Job Description
As a Global Customer Shared Services Specialist, you will be part of our International Customer Service department within the Global Supply Chain. Your primary role will be to process tasks related to Contract Management, Pricing Management, Master Data, and other support activities for international distributors and third-party customers of the Diagnostic and Healthcare Divisions.
Your responsibilities will include:
- Coordinating Compliance and Legal aspects of international distribution to ensure supply of products through international distributors adheres to internal policies and external regulations.
- Processing Due Diligence requests for international distributors in a timely manner prior to signature of any legal contract.
- Collaborating with Legal, Commercial, Quality, and other departments on preparation, revision, approval, and signature of commercial agreements and legal documentation according to corporate guidelines and external regulations.
- Keeping up-to-date third-party Customers Annual Compliance Certificates in cooperation with Commercial teams.
- Processing cancellation, renewal, and/or any applicable amendment of legal contracts according to stakeholder's instructions.
- Uploading relevant documents to the corporate archiving tool.
- Processing Master Data requests of new customers and/or updating data in existing ones.
Required Skills and Qualifications
To perform this job successfully, you must possess the following skills and qualifications:
- Bachelor's Degree in Business Administration, Finance, or a similar field.
- Experience in similar tasks and/or in a similar area.
- Advanced level of English language proficiency.
- Excellent verbal and written communication skills.
- Knowledge or experience in SAP is a plus.
- MS Office proficiency.
- Customer-oriented mindset.
- Strong analytical and problem-solving skills.
- Ability to prioritize and operate in a fast-paced environment.
Estimated Salary: €50,000 - €65,000 per year, depending on location and experience. Our benefits package includes flexibility for a hybrid work model, Monday-Thursday (7am-10pm) and Friday (8am-3pm), and a comprehensive range of employee perks.
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