Genesys Cloud Solutions Expert
hace 4 días
At Sabio Group, we're on a mission to deliver high-quality, secure, and robust platforms and solutions to our customers. As a Genesys Cloud Consultant, you'll play a crucial role in driving change within our business, joining a department that's continually on a journey of transformation.
Key Responsibilities
Design and build Genesys automate service, reporting, and multi-channel solutions
Integrate with Call Recording, Workforce Management Solutions, and CRM systems from other leading software manufacturers
Requirements
Bachelor's degree in information technology, telecom, math, or a related major
2+ years' experience with Genesys PureCloud product
Experience as a voice network engineer designing and deploying contact center solutions
Ability to reverse engineer existing solutions to construct new platforms based on Genesys technology
Good communication skills
Analytical, organisational, and problem-solving skills
A good level of written and spoken English
What We Offer
A friendly and passionate team that will motivate you to learn and develop your career in the company
Pension Scheme
Remote/Flexible work
Life insurance
Private health
Plus many more benefits (dependent on your base location)
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