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Hospitality Professional

hace 2 meses

Madrid, Madrid, España Belmond Management Limited A tiempo completo
About the Role

We are seeking a skilled and enthusiastic Hospitality Professional to join our team at La Residencia, a Belmond Hotel. As a Waiter/Waitress, you will play a vital role in delivering exceptional service and creating memorable experiences for our guests.

Key Responsibilities
  • Provide Exceptional Service: Deliver personalized service to guests, ensuring their needs are met and exceeded.
  • Take Accurate Orders: Take food and beverage orders from guests, ensuring accurate recording and timely delivery.
  • Offer Menu Recommendations: Provide guests with comprehensive knowledge of menu offerings, including food ingredients, preparation methods, and wine pairings.
  • Process Guest Bills: Process guest bills accurately and efficiently, ensuring charges are properly recorded and payments are handled securely.
Requirements
  • Experience in Customer Service: Proven experience in providing exceptional customer service, handling food and beverages, and working in a fast-paced environment.
  • Strong Communication Skills: Excellent communication skills to interact with guests, take orders accurately, and communicate with the kitchen and other staff members.
  • Team Player: Ability to work collaboratively as part of a team to deliver exceptional service and achieve business objectives.
What We Offer
  • Competitive Compensation: Competitive salaries and health insurance plans.
  • Complimentary Meals: Complimentary meals during shifts.
  • Uniforms and Laundry: Uniforms with complimentary laundry services.
  • Learning and Development: Exclusive in-house Learning & Development Program.
  • Wellness Programs: Comprehensive wellness programs to support your physical and mental well-being.
About Us

La Residencia, a Belmond Hotel, is a luxury hotel located in the heart of Mallorca's charming artist enclave of Deià. Our hotel offers a unique blend of luxury, comfort, and tranquility, making it the perfect destination for guests seeking a relaxing and rejuvenating experience.