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Customer Service Representative

hace 2 meses

Madrid, Madrid, España Recruit4Work SL A tiempo completo
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our telecommunications customers.

Key Responsibilities
  • Assist customers with inquiries and issues related to their services
  • Address both administrative and technical questions in a timely and professional manner
  • Utilize various communication channels to resolve customer concerns
  • Develop and maintain a thorough understanding of our products and services
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and problem-solving skills
  • Proficiency in the Dutch and English languages
  • Flexibility and adaptability in a dynamic work environment
What We Offer
  • A competitive market-based salary with opportunities for growth and advancement
  • A comprehensive benefits package, including meal card, transport card, and private insurance
  • Free Spanish lessons and opportunities for professional development
  • A unique and dynamic work environment with a strong focus on teamwork and collaboration
Location

Barcelona, Spain