Distinguished Support Specialist
hace 3 semanas
About Ebury: We are a hyper-growth FinTech firm, offering a range of products including FX risk management, trade finance, currency accounts, international payments, and API integration. Our mission is to enhance and automate financial services and processes, enabling small and medium-sized businesses to trade and transact internationally.
Salary: The estimated salary for this role is €45,000 - €55,000 per annum, depending on experience and qualifications.
Job Description: As a Technical Support Engineer at Ebury, you will collaborate with a team of specialists to provide comprehensive support across all areas of our business. Your responsibilities will include troubleshooting applications, services, and infrastructure issues reported by end-users, verifying and documenting issues and bugs for accurate tracking and escalation.
What We Offer: In addition to a competitive salary, we offer a range of benefits, including continuous professional growth through our career progression framework, equity process through a performance bonus, and allowance to take annually paid time off and during local public holidays. We also prioritize diversity, inclusion, and agile principles in our internal projects and encourage contributions to external projects.
Why Choose Ebury? We believe in building a better world and stand against discrimination in all forms. We have an internal group dedicated to promoting diversity and inclusion in the Technology Team, so if your background doesn't match exactly the requirements, we encourage you to apply. Join us and take your career to the next level in a high-growth environment where every day is a new adventure.
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