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Customer Service Representative

hace 2 meses

Madrid, Madrid, España Webhelp Spain A tiempo completo
Unlock Your Potential as a Customer Service Representative

Are you a customer-focused individual looking to grow your career in a dynamic and innovative environment? Webhelp Spain is seeking a talented Customer Service Representative to join our team in Malaga.

Key Responsibilities:
  • Provide exceptional customer service via phone and chat, resolving issues related to online orders and deliveries
  • Handle customer inquiries via CRM systems, ensuring timely and effective resolution
  • Collaborate with colleagues to achieve set goals and improve customer satisfaction
  • Stay up-to-date with company processes and procedures, adapting to new tasks and challenges
Requirements:
  • Bilingual or proficient in Swedish, with advanced English skills
  • Adaptable, customer-focused, and able to learn quickly
  • Excellent communication and time management skills
  • Proficiency in Microsoft and Internet applications
What We Offer:
  • Full-time permanent contract with competitive salary and benefits
  • Central location in Malaga, with opportunities for career growth and development
  • Full paid training and specialized courses to enhance your skills
  • Bring-a-friend bonus opportunities and a supportive team environment

At Webhelp Spain, we value diversity and inclusion, and we're committed to creating a work environment that's free from discrimination and harassment. If you're a motivated and customer-centric individual looking to take your career to the next level, we encourage you to apply today.