Delivery Coordinator
hace 3 semanas
At Skillsoft, we strive to deliver exceptional learning experiences that propel organizations and individuals to grow together. As a Delivery Coordinator, you will play a crucial role in ensuring the smooth execution of our events and projects.
Main Responsibilities- Ensure events are taken over, risks are identified, and shortcomings are resolved.
- Ensure events start smoothly without disruption, and disruptions are resolved quickly and appropriately.
- Ensure all events delivered are completed according to specified instructions.
- Ensure events are checked on takeover for confirmation, marked guaranteed delivery, centre matching, provisional bookings, resource types, and end of course evaluation availability.
- Coordinate final client coordination for closed courses, including quality checks.
- Ensure events start smoothly by checking trainer presence, participant attendance, technical problems, access to course materials, and available learning resources.
- Monitor delivery, resolve issues, and escalate where needed, including in-class feedback, reminders, and MTM/Qualtrics tracking.
- All delegates complete a student end of course evaluation.
- Trainers complete an instructor end of course evaluation.
- Incidents and complaints are followed up or passed on.
- A fully completed attendance list is maintained.
- Delegates receive an attendance certificate/letter.
- Delegates redeem an end of course achievement badge (Microsoft).
- Points for improvement are discussed in weekly meetings.
- Ensure public organization objectives are met.
- Prepare documentation for course start, follow-up, and end.
- Schedule training sessions to achieve project objectives.
- Purchase and reserve manuals and laboratories.
- Manage certification vouchers.
- Issue specific attendance certificates.
- Assist the Sales Department in bid preparation for tenders and grants.
- Collect and submit documentation required by administrations within their platforms.
This role requires a proactive and collaborative approach to ensure the highest quality level of events and projects. If you are passionate about delivering exceptional experiences and are fluent in English and Spanish, we encourage you to apply for this exciting opportunity.
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Delivery Coordinator
hace 3 semanas
Madrid, Madrid, España Skillsoft A tiempo completoJob Title: Delivery CoordinatorAt Skillsoft, we empower organizations and individuals to grow together through transformative learning experiences. Our team is dedicated to delivering exceptional results and exceeding customer expectations.Main Responsibilities:Ensure seamless event delivery, including risk identification and resolution, to meet customer...
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Delivery Coordinator
hace 3 semanas
Madrid, Madrid, España Skillsoft A tiempo completoJob Title: Delivery CoordinatorAt Skillsoft, we empower organizations and individuals to grow together through transformative learning experiences. Our team is dedicated to delivering exceptional results and exceeding customer expectations.Main Responsibilities:Ensure seamless event delivery, including risk identification and resolution, to meet customer...
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Delivery Coordinator
hace 3 semanas
Madrid, Madrid, España Skillsoft A tiempo completoDelivery CoordinatorAt Skillsoft, we strive to deliver exceptional learning experiences that propel organizations and individuals to grow together. As a Delivery Coordinator, you will play a crucial role in ensuring the smooth execution of our events and projects.Main ResponsibilitiesEnsure events are taken over, risks are identified, and shortcomings are...
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Madrid, Madrid, España Skillsoft A tiempo completoDelivery CoordinatorAt Skillsoft, we strive to deliver exceptional learning experiences that propel organizations and individuals to grow together. As a Delivery Coordinator, you will play a crucial role in ensuring the smooth execution of our events and projects.Main ResponsibilitiesEnsure events are taken over, risks are identified, and shortcomings are...
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Madrid, Madrid, España Skillsoft A tiempo completoDelivery CoordinatorAt Skillsoft, we strive to deliver exceptional learning experiences that propel organizations and individuals to grow together. As a Delivery Coordinator, you will play a crucial role in ensuring the smooth execution of our events and projects.Main ResponsibilitiesEnsure events are taken over, risks are identified, and shortcomings are...
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