Cyber Security Delivery Coordinator
hace 19 horas
At Bulletproof, we're seeking a highly skilled Cyber Security Delivery Coordinator to join our team. As a key member of our operations team, you'll play a crucial role in ensuring the smooth delivery of our penetration testing services to our clients.
Key Responsibilities:- Optimize resource scheduling to meet business targets using resource scheduling tools.
- Continuously improve the cost-effectiveness of schedules to minimize resource costs and maximize efficiency.
- Ensure learnings are shared to optimize schedules on an ongoing basis.
- Liaise with customers via phone, email, and MS Teams as appropriate.
- Ensure projects are delivered to deadlines and requirements.
- Attend and/or facilitate meetings where agreed and present on progress, ensuring that all actions are logged and followed up as required.
- Engage with customers to discuss and agree on the delivery of their outstanding penetration testing projects.
- Escalate contracts to finance and/or legal where we're unable to reach a solution and track the progress of these escalations.
- Keep an accurate record of all contracts under your management via monday.com.
- Previous experience working in a technical environment is essential.
- Previous customer service experience is essential (ideally in a B2B environment).
- Experience managing and scheduling multiple projects simultaneously is essential.
- Data entry experience would be beneficial.
- Previous experience using Monday.com is desirable.
- Previous experience working in a sales administration role is desirable.
- Strong Microsoft Office skills.
- 25 days annual holiday.
- An additional day's annual holiday for your birthday.
- Company Pension (UK)/Provident Fund (India)/401k (US) contribution.
- Subsidized gym membership.
- Perkbox employee benefits platform.
- Frequent team events.
- Relaxed working environment.
- Private Healthcare (individual cover only).
- Learning Allowance Benefit – a reimbursable benefit of £100 per annum (or equivalent) for you to spend towards your personal career development.
- Flexible working policy.
We're a trusted provider of innovative cyber security and people-powered solutions. Our cyber security services are the best way to stay ahead of the hackers, take control of infrastructure, and protect business-critical data. With our own in-house UK Security Operations Centre (SOC) and years of industry experience, we help to protect our customers from current and emerging security threats.
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