Norwegian-speaking Customer Lifecycle Manager to Malaga
hace 5 días
We are seeking a highly skilled and experienced Senior Account Manager to join our team in Malaga. As a Senior Account Manager, you will be responsible for securing new customer wins and maximizing up-sell and cross-sell opportunities for CloudMax. You will work closely with Sales Agents, Solution Specialists, client sales teams, and channel partners to drive alignment and teamwork within the team, department, or across organizational boundaries.
Responsibilities- Secure new customer wins for CloudMax
- Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams, and the channel partners
- Drives alignment and teamwork within a team, department, or across organizational boundaries
- Engage with partners assigned to Opportunities to drive partner action to recommend the right solutions and close the deal
- Provide support to partner as needed
- Actively monitor pipeline, collect feedback, and update involved parties on closure, support close plan execution
- Collaborate with local TCM on pipeline and partner introductions
- Surface customer wins for partner sell with evidence; surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partners
- Control main performance indicators and run rates of pipeline: hand-off rate, close rate, velocity, customer and agreement retention, revenue recapture, consumption, etc
- Establish a foundation for how technology and services can meet customer/partner needs
- Native or proficient in Norwegian
- 3-6+ years of technology related sales or business development experience
- Experience working within a partner ecosystem and technical sales environment preferred
- Broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required
- Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred. Fundamentals certification required
- Understand cloud deployment and adoption planning
- Experience with cloud-based productivity, collaboration, and communications solution designs, migrations, and management of technology
- Bachelor's degree required
- Major or minor in computer science, mathematics, or engineering
- Proven track record of outstanding performance and achieving goals
- Exceptional interpersonal as well as verbal and written communication skills
- Share our values of commitment, unity, integrity, recognition, and WOW
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