Customer Program Manager

hace 17 horas


Madrid, Madrid, España Celonis A tiempo completo
About the Role

We're seeking a highly skilled Customer Program Manager to join our team at Celonis, the global leader in Process Mining technology. As a key member of our VE Program Management Team, you will play a critical role in shaping and executing strategic programs that drive business growth and customer value.

Key Responsibilities
  • Design and conceptualize strategic programs, leveraging data analysis and process mining expertise to drive business outcomes.
  • Lead and oversee program execution, ensuring timely delivery and successful outcomes.
  • Coordinate and guide cross-functional teams, fostering collaboration and effective communication.
  • Take ownership of specific program streams, driving success and mitigating risks.
  • Report to executive management on program progress and outcomes, providing actionable insights and recommendations.
Requirements
  • Outcome-oriented mindset with a strong sense of ownership and accountability.
  • Exceptional stakeholder management skills, with the ability to lead by influence and build strong relationships.
  • Proven experience in effective and efficient project management, with a focus on data-driven decision making.
  • Strong foundation in data analysis and modeling, with the ability to communicate complex insights to non-technical stakeholders.
  • Excellent communication and presentation skills, with the ability to adapt to different audiences and contexts.
About Celonis

Celonis is a global leader in Process Mining technology, helping thousands of the world's largest and most valued companies deliver immediate cash impact, radically improve customer experience, and reduce carbon emissions. Our Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes.

At Celonis, we're committed to creating an inclusive environment for all employees, celebrating diversity and promoting equal opportunities. If you're passionate about process mining, business transformation, and customer value, we encourage you to apply for this exciting opportunity to join our team.



  • Madrid, Madrid, España Personio A tiempo completo

    About the RoleThe Customer Experience Program Manager will play a key role in developing and executing programs that drive customer satisfaction and loyalty. This position will be responsible for owning a program of work selected from a pipeline of priorities within the Customer Experience organization.Key ResponsibilitiesDevelop and implement strategic...


  • Madrid, Madrid, España Personio A tiempo completo

    About the RoleThe Customer Experience Program Manager will play a key role in developing and executing programs that drive customer satisfaction and loyalty. This position will be responsible for owning a program of work selected from a pipeline of priorities within the Customer Experience organization.Key ResponsibilitiesDevelop and implement strategic...


  • Madrid, Madrid, España Personio A tiempo completo

    About the RoleThe Customer Experience Program Manager will play a key role in developing and executing programs that drive customer satisfaction and loyalty. This position will be responsible for owning a program of work selected from a pipeline of priorities within the Customer Experience organization.Key ResponsibilitiesDevelop and implement strategic...


  • Madrid, Madrid, España Personio A tiempo completo

    About the RoleThe Customer Experience Program Manager will play a key role in developing and executing programs that drive customer satisfaction and loyalty. This position will be responsible for owning a program of work selected from a pipeline of priorities within the Customer Experience organization.Key ResponsibilitiesDevelop and implement strategic...


  • Madrid, Madrid, España Celonis A tiempo completo

    About the RoleWe're seeking a highly skilled Customer Program Manager to join our team at Celonis, the global leader in Process Mining technology. As a key member of our VE Program Management Team, you will play a critical role in shaping and executing strategic programs that drive business growth and customer value.Key ResponsibilitiesDesign and...

  • Customer Program Manager

    hace 1 semana


    Madrid, Madrid, España Celonis A tiempo completo

    About the RoleWe're seeking a highly skilled Customer Program Manager to join our team at Celonis, the global leader in Process Mining technology. As a key member of our VE Program Management Team, you will play a critical role in shaping and executing strategic programs that drive business growth and customer value.Key ResponsibilitiesDesign and...

  • Customer Program Manager

    hace 1 semana


    Madrid, Madrid, España Celonis A tiempo completo

    About the RoleWe're seeking a highly skilled Customer Program Manager to join our team at Celonis, the global leader in Process Mining technology. As a key member of our VE Program Management Team, you will play a critical role in shaping and executing strategic programs that drive business growth and customer value.Key ResponsibilitiesDesign and...


  • Madrid, Madrid, España Celonis A tiempo completo

    About the RoleWe're seeking a highly skilled Customer Program Manager to join our team at Celonis, the global leader in Process Mining technology. As a key member of our VE Program Management Team, you will play a critical role in shaping and executing strategic programs that drive business growth and customer value.Key ResponsibilitiesDesign and...


  • Madrid, Madrid, España Celonis A tiempo completo

    About the RoleWe're seeking a highly skilled Customer Program Manager to join our team at Celonis, the global leader in Process Mining technology. As a key member of our VE Program Management Team, you will play a critical role in shaping and executing strategic programs that drive business growth and customer value.Key ResponsibilitiesDesign and...


  • Madrid, Madrid, España Celonis A tiempo completo

    About the RoleWe're seeking a highly skilled Customer Program Manager to join our team at Celonis, the global leader in Process Mining technology. As a key member of our VE Program Management Team, you will play a critical role in shaping and executing strategic programs that drive business growth and customer value.Key ResponsibilitiesDesign and...


  • Madrid, Madrid, España Personio A tiempo completo

    Join Personio's Customer Experience TeamThe Role: How You'll Make an Impact at PersonioThis position can be office-based (hybrid) in one of the following countries: Germany, Spain, Ireland, the Netherlands, or the UK.As a Program Manager within the Customer Experience Strategy & Operations (CXSO) team, you will develop, organize, and coordinate...


  • Madrid, Madrid, España Personio A tiempo completo

    Join Personio's Customer Experience TeamThe Role: How You'll Make an Impact at PersonioThis position can be office-based (hybrid) in one of the following countries: Germany, Spain, Ireland, the Netherlands, or the UK.As a Program Manager within the Customer Experience Strategy & Operations (CXSO) team, you will develop, organize, and coordinate...

  • Customer Program Manager

    hace 2 semanas


    Madrid, Madrid, España Celonis A tiempo completo

    About the RoleWe're seeking a highly skilled Customer Program Manager to join our VE Program Management Team in Munich, Germany. As a key member of our team, you will be responsible for crafting and driving programs across diverse organizational realms, directly influencing Celonis' trajectory and strategic outcomes.Key ResponsibilitiesEnable and shape...

  • Customer Program Manager

    hace 2 semanas


    Madrid, Madrid, España Celonis A tiempo completo

    About the RoleWe're seeking a highly skilled Customer Program Manager to join our VE Program Management Team in Munich, Germany. As a key member of our team, you will be responsible for crafting and driving programs across diverse organizational realms, directly influencing Celonis' trajectory and strategic outcomes.Key ResponsibilitiesEnable and shape...


  • Madrid, Madrid, España Personio A tiempo completo

    The Role:We are seeking a highly skilled Program Manager to join our Customer Experience Strategy & Operations (CXSO) team. As a Program Manager, you will be responsible for developing, organizing, and coordinating inter-connected projects within our organization, with the overall goal of improving the customer experience while using the product and...


  • Madrid, Madrid, España Personio A tiempo completo

    The Role:We are seeking a highly skilled Program Manager to join our Customer Experience Strategy & Operations (CXSO) team. As a Program Manager, you will be responsible for developing, organizing, and coordinating inter-connected projects within our organization, with the overall goal of improving the customer experience while using the product and...


  • Madrid Centro, Madrid, España Personio A tiempo completo

    About the RoleOverview: We are seeking a highly skilled Program Manager to join our Customer Experience Strategy & Operations team at Personio. This is a unique opportunity to develop and execute strategic programs that drive customer success and satisfaction.Key Responsibilities:Program Development: Develop and manage programs that align with our customer...


  • Madrid Centro, Madrid, España Personio A tiempo completo

    About the RoleOverview: We are seeking a highly skilled Program Manager to join our Customer Experience Strategy & Operations team at Personio. This is a unique opportunity to develop and execute strategic programs that drive customer success and satisfaction.Key Responsibilities:Program Development: Develop and manage programs that align with our customer...


  • Madrid, Madrid, España Personio A tiempo completo

    About the RoleWe are seeking a highly skilled Program Manager to join our Customer Experience Strategy & Operations (CXSO) team at Personio. As a Program Manager, you will be responsible for developing, organizing, and coordinating interconnected projects within our organization to improve the customer experience.Key ResponsibilitiesDevelop and manage...


  • Madrid, Madrid, España Personio A tiempo completo

    About the RoleWe are seeking a highly skilled Program Manager to join our Customer Experience Strategy & Operations (CXSO) team at Personio. As a Program Manager, you will be responsible for developing, organizing, and coordinating interconnected projects within our organization to improve the customer experience.Key ResponsibilitiesDevelop and manage...