Customer Program Manager

hace 2 semanas

Madrid, Madrid, España Celonis A tiempo completo
About the Role

We're seeking a highly skilled Customer Program Manager to join our VE Program Management Team in Munich, Germany. As a key member of our team, you will be responsible for crafting and driving programs across diverse organizational realms, directly influencing Celonis' trajectory and strategic outcomes.

Key Responsibilities
  • Enable and shape data-driven decision making for our management team.
  • Design and conceptualize strategic programs, including data analysis and modeling.
  • Lead and oversee program execution from inception to completion.
  • Coordinate and guide all involved parties in their respective streams.
  • Take ownership of specific streams, ensuring their success.
  • Identify and mitigate potential risks to ensure smooth program delivery.
  • Report to our executive management on program progress and outcomes.
Requirements
  • Outcome-oriented mindset with a strong sense of ownership.
  • Exceptional stakeholder management skills with the ability to lead by influence.
  • Proven experience in effective and efficient project management.
  • Strong foundation in data analysis and modeling.
  • Excellent communication and presentation skills.
  • Ability to work in a fast-paced, dynamic environment and resilience in the face of changing priorities.
About Celonis

Celonis is the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. Our Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes. We're headquartered in Munich, Germany, and New York, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

We're an equal opportunity employer, committed to creating an inclusive environment for all employees. Learn more about our Diversity and Inclusion efforts.

  • Customer Experience Program Manager

    hace 4 semanas

    Madrid, Madrid, España Personio A tiempo completo

    About the RoleThe Customer Experience Program Manager will play a key role in developing and executing programs that drive customer satisfaction and loyalty. This position will be responsible for owning a program of work selected from a pipeline of priorities within the Customer Experience organization.Key ResponsibilitiesDevelop and implement strategic...

  • Customer Experience Program Manager

    hace 4 semanas

    Madrid, Madrid, España Personio A tiempo completo

    About the RoleThe Customer Experience Program Manager will play a key role in developing and executing programs that drive customer satisfaction and loyalty. This position will be responsible for owning a program of work selected from a pipeline of priorities within the Customer Experience organization.Key ResponsibilitiesDevelop and implement strategic...

  • Customer Experience Program Manager

    hace 4 semanas

    Madrid, Madrid, España Personio A tiempo completo

    About the RoleThe Customer Experience Program Manager will play a key role in developing and executing programs that drive customer satisfaction and loyalty. This position will be responsible for owning a program of work selected from a pipeline of priorities within the Customer Experience organization.Key ResponsibilitiesDevelop and implement strategic...

  • Customer Experience Program Manager

    hace 4 semanas

    Madrid, Madrid, España Personio A tiempo completo

    About the RoleThe Customer Experience Program Manager will play a key role in developing and executing programs that drive customer satisfaction and loyalty. This position will be responsible for owning a program of work selected from a pipeline of priorities within the Customer Experience organization.Key ResponsibilitiesDevelop and implement strategic...

  • Customer Program Manager

    hace 19 horas

    Madrid, Madrid, España Celonis A tiempo completo

    About the RoleWe're seeking a highly skilled Customer Program Manager to join our team at Celonis, the global leader in Process Mining technology. As a key member of our VE Program Management Team, you will play a critical role in shaping and executing strategic programs that drive business growth and customer value.Key ResponsibilitiesDesign and...

  • Customer Program Manager

    hace 15 horas

    Madrid, Madrid, España Celonis A tiempo completo

    About the RoleWe're seeking a highly skilled Customer Program Manager to join our team at Celonis, the global leader in Process Mining technology. As a key member of our VE Program Management Team, you will play a critical role in shaping and executing strategic programs that drive business growth and customer value.Key ResponsibilitiesDesign and...

  • Customer Program Manager

    hace 7 días

    Madrid, Madrid, España Celonis A tiempo completo

    About the RoleWe're seeking a highly skilled Customer Program Manager to join our team at Celonis, the global leader in Process Mining technology. As a key member of our VE Program Management Team, you will play a critical role in shaping and executing strategic programs that drive business growth and customer value.Key ResponsibilitiesDesign and...

  • Customer Program Manager

    hace 7 días

    Madrid, Madrid, España Celonis A tiempo completo

    About the RoleWe're seeking a highly skilled Customer Program Manager to join our team at Celonis, the global leader in Process Mining technology. As a key member of our VE Program Management Team, you will play a critical role in shaping and executing strategic programs that drive business growth and customer value.Key ResponsibilitiesDesign and...

  • Customer Program Manager

    hace 1 semana

    Madrid, Madrid, España Celonis A tiempo completo

    About the RoleWe're seeking a highly skilled Customer Program Manager to join our team at Celonis, the global leader in Process Mining technology. As a key member of our VE Program Management Team, you will play a critical role in shaping and executing strategic programs that drive business growth and customer value.Key ResponsibilitiesDesign and...

  • Customer Program Manager

    hace 1 semana

    Madrid, Madrid, España Celonis A tiempo completo

    About the RoleWe're seeking a highly skilled Customer Program Manager to join our team at Celonis, the global leader in Process Mining technology. As a key member of our VE Program Management Team, you will play a critical role in shaping and executing strategic programs that drive business growth and customer value.Key ResponsibilitiesDesign and...

  • Customer Program Manager

    hace 3 días

    Madrid, Madrid, España Celonis A tiempo completo

    About the RoleWe're seeking a highly skilled Customer Program Manager to join our team at Celonis, the global leader in Process Mining technology. As a key member of our VE Program Management Team, you will play a critical role in shaping and executing strategic programs that drive business growth and customer value.Key ResponsibilitiesDesign and...

  • Customer Program Manager

    hace 3 días

    Madrid, Madrid, España Celonis A tiempo completo

    About the RoleWe're seeking a highly skilled Customer Program Manager to join our team at Celonis, the global leader in Process Mining technology. As a key member of our VE Program Management Team, you will play a critical role in shaping and executing strategic programs that drive business growth and customer value.Key ResponsibilitiesDesign and...

  • Customer Experience Program Manager

    hace 3 días

    Madrid, Madrid, España Personio A tiempo completo

    Join Personio's Customer Experience TeamThe Role: How You'll Make an Impact at PersonioThis position can be office-based (hybrid) in one of the following countries: Germany, Spain, Ireland, the Netherlands, or the UK.As a Program Manager within the Customer Experience Strategy & Operations (CXSO) team, you will develop, organize, and coordinate...

  • Customer Experience Program Manager

    hace 3 días

    Madrid, Madrid, España Personio A tiempo completo

    Join Personio's Customer Experience TeamThe Role: How You'll Make an Impact at PersonioThis position can be office-based (hybrid) in one of the following countries: Germany, Spain, Ireland, the Netherlands, or the UK.As a Program Manager within the Customer Experience Strategy & Operations (CXSO) team, you will develop, organize, and coordinate...

  • Customer Experience Program Manager

    hace 3 días

    Madrid, Madrid, España Personio A tiempo completo

    The Role:We are seeking a highly skilled Program Manager to join our Customer Experience Strategy & Operations (CXSO) team. As a Program Manager, you will be responsible for developing, organizing, and coordinating inter-connected projects within our organization, with the overall goal of improving the customer experience while using the product and...

  • Customer Experience Program Manager

    hace 3 días

    Madrid, Madrid, España Personio A tiempo completo

    The Role:We are seeking a highly skilled Program Manager to join our Customer Experience Strategy & Operations (CXSO) team. As a Program Manager, you will be responsible for developing, organizing, and coordinating inter-connected projects within our organization, with the overall goal of improving the customer experience while using the product and...

  • Customer Experience Program Manager

    hace 1 mes

    Madrid Centro, Madrid, España Personio A tiempo completo

    About the RoleOverview: We are seeking a highly skilled Program Manager to join our Customer Experience Strategy & Operations team at Personio. This is a unique opportunity to develop and execute strategic programs that drive customer success and satisfaction.Key Responsibilities:Program Development: Develop and manage programs that align with our customer...

  • Customer Experience Program Manager

    hace 1 mes

    Madrid Centro, Madrid, España Personio A tiempo completo

    About the RoleOverview: We are seeking a highly skilled Program Manager to join our Customer Experience Strategy & Operations team at Personio. This is a unique opportunity to develop and execute strategic programs that drive customer success and satisfaction.Key Responsibilities:Program Development: Develop and manage programs that align with our customer...

  • Customer Experience Program Manager

    hace 3 días

    Madrid, Madrid, España Personio A tiempo completo

    About the RoleWe are seeking a highly skilled Program Manager to join our Customer Experience Strategy & Operations (CXSO) team at Personio. As a Program Manager, you will be responsible for developing, organizing, and coordinating interconnected projects within our organization to improve the customer experience.Key ResponsibilitiesDevelop and manage...

  • Customer Experience Program Manager

    hace 3 días

    Madrid, Madrid, España Personio A tiempo completo

    About the RoleWe are seeking a highly skilled Program Manager to join our Customer Experience Strategy & Operations (CXSO) team at Personio. As a Program Manager, you will be responsible for developing, organizing, and coordinating interconnected projects within our organization to improve the customer experience.Key ResponsibilitiesDevelop and manage...