Director of Rooms
hace 5 días
About the Role
We are seeking an experienced and dynamic Director of Rooms to join our pre-opening team at SLS Barcelona. As a key member of our leadership team, you will be responsible for managing the Front Office, Guest Services, Housekeeping, and Laundry departments in an effective and courteous manner.
Key Responsibilities
- Leadership and Management
- Support the Hotel Manager in achieving departmental goals and objectives.
- Coordinate the organization and administrative functions in all areas of the Rooms Division.
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Operational Excellence
- Ensure seamless communication between departments to provide complete guest and team member satisfaction.
- Monitor and evaluate performance of each Rooms Division department.
- Implement corrective actions when necessary to maintain high standards.
- Training and Development
- Facilitate training and development for Rooms Division team members to meet SLS and Ennismore standards.
- Monitor and review guest comments and feedback to identify areas for improvement.
- Collaboration and Communication
- Attend and participate in hotel and departmental meetings.
- Conduct interviews for Rooms Division department positions.
- Collaborate with the Executive Committee to determine strategy, training, and tools needed to ensure exceptional guest service.
- Guest Service
- Respond directly to guests as necessary.
- Monitor and review guest comments and feedback to identify areas for improvement.
- Revenue and Occupancy
- Monitor daily availability and occupancy with the Hotel Manager.
- Communicate with Revenue to resolve any challenges.
- Fire Safety and Loss Prevention
- Participate in Fire Safety and Loss Prevention programs.
Requirements
- Experience
- Minimum 3 to 5 years of progressive experience in the hotel industry, preferably in an upscale or lifestyle brand hotel.
- Skills and Qualifications
- Proven team leader with a high level of energy and motivation.
- Excellent verbal and written communication skills.
- Fluent in Spanish and English.
- Able to multitask, work in a fast-paced environment, and have a high level of attention to detail.
- Proficient understanding of computer systems such as Opera, Microsoft Word, Excel, and Outlook.
- Personal Qualities
- Strong team leader with a natural ability to manage and inspire others.
- Excellent relationship builder, confident in working with other teams and leaders.
- Take ownership of important issues, solve problems, and make effective decisions.
- Learn quickly and adapt to SLS's unique culture.
- Humble and open to ideas.
- Up for doing things differently and trying new approaches.
-
Director of Rooms
hace 2 meses
Barcelona, Barcelona, España SLS Barcelona A tiempo completoWhat you'll doWe are looking for an experienced Director of Rooms to join the pre-opening team at SLS Barcelona. Under the guidance of the Hotel Manager, the Director of Rooms is responsible for managing the Front Office, Guest Services, Housekeeping and Laundry departments in an effective and courteous manner. The Director of Rooms is responsible for...
-
Director of Rooms
hace 3 días
Barcelona, Barcelona, España Sls Barcelona A tiempo completoJob SummaryWe are seeking an experienced Director of Rooms to join our pre-opening team at SLS Barcelona. As a key member of our hotel's leadership team, you will be responsible for managing the Front Office, Guest Services, Housekeeping, and Laundry departments.Key ResponsibilitiesManage the daily operations of the Rooms Division, ensuring seamless...
-
Director of Rooms
hace 2 días
Barcelona, Barcelona, España Sls Barcelona A tiempo completoJob SummaryWe are seeking an experienced Director of Rooms to join our pre-opening team at SLS Barcelona. As a key member of our hotel's leadership team, you will be responsible for managing the Front Office, Guest Services, Housekeeping, and Laundry departments.Key ResponsibilitiesManage the daily operations of the Rooms Division, ensuring seamless...
-
Director of Rooms
hace 4 días
Barcelona, Barcelona, España Sls Barcelona A tiempo completoAbout the RoleWe are seeking an experienced Director of Rooms to join our pre-opening team at SLS Barcelona. As a key member of our hotel's leadership team, you will be responsible for managing the Front Office, Guest Services, Housekeeping, and Laundry departments.Key ResponsibilitiesManage the Front Office, Guest Services, Housekeeping, and Laundry...
-
Director of Rooms
hace 3 días
Barcelona, Barcelona, España Sls Barcelona A tiempo completoAbout the RoleWe are seeking an experienced Director of Rooms to join our pre-opening team at SLS Barcelona. As a key member of our hotel's leadership team, you will be responsible for managing the Front Office, Guest Services, Housekeeping, and Laundry departments.Key ResponsibilitiesManage the Front Office, Guest Services, Housekeeping, and Laundry...
-
Director of Rooms
hace 6 días
Barcelona, Barcelona, España Accor A tiempo completoJob SummaryWe are seeking an experienced and dynamic Director of Rooms to join our pre-opening team at SLS Barcelona. As a key member of our leadership team, you will be responsible for managing the Front Office, Guest Services, Housekeeping, and Laundry departments to deliver exceptional guest experiences and maximize room revenue.Key ResponsibilitiesManage...
-
Director of Rooms
hace 7 días
Barcelona, Barcelona, España Accor A tiempo completoJob SummaryWe are seeking an experienced and dynamic Director of Rooms to join our pre-opening team at SLS Barcelona. As a key member of our leadership team, you will be responsible for managing the Front Office, Guest Services, Housekeeping, and Laundry departments to deliver exceptional guest experiences and maximize room revenue.Key ResponsibilitiesManage...
-
Rooms Division Training Specialist
hace 6 días
Barcelona, Barcelona, España Smartrental A tiempo completoJob SummarySmartRental Group is seeking a highly experienced Rooms Division Training Specialist to join our team. As a key member of our operations team, you will be responsible for developing and implementing comprehensive training programs for our hotel staff.Key ResponsibilitiesDevelop a thorough training plan for the Rooms Division, covering Front...
-
Rooms Division Training Specialist
hace 5 días
Barcelona, Barcelona, España Smartrental A tiempo completoJob SummarySmartRental Group is seeking a highly experienced Rooms Division Training Specialist to join our team. As a key member of our operations team, you will be responsible for developing and implementing comprehensive training programs for our hotel staff.Key ResponsibilitiesDevelop a thorough training plan for the Rooms Division, covering Front...
-
Director of Sales and Revenue
hace 3 días
Barcelona, Barcelona, España Hyatt A tiempo completoJob SummaryThe Director of Sales and Revenue at Hyatt is responsible for achieving pre-determined revenue targets while maintaining appropriate sales programs and handling multi-faceted projects. This role reports to the Director of Hotel and is responsible for the Sales Department, including ADOS, Sales & Senior Sales Manager, Sales Assistant, Associate...
-
Director of Sales and Revenue
hace 4 días
Barcelona, Barcelona, España Hyatt A tiempo completoJob SummaryThe Director of Sales and Revenue at Hyatt is responsible for achieving pre-determined revenue targets while maintaining appropriate sales programs and handling multi-faceted projects. This role reports to the Director of Hotel and is responsible for the Sales Department, including ADOS, Sales & Senior Sales Manager, Sales Assistant, Associate...
-
Director of Research and Innovation
hace 15 horas
Barcelona, Barcelona, España Barcelona Institute Of Science And Technology (Bist) A tiempo completoAbout the RoleThe Director will be responsible for creating a stimulating environment for top research in life sciences and defining the overall scientific and technological vision for the institute. They will provide leadership for the research programmes of the CRG and ensure the excellence of all CRG activities.Key ResponsibilitiesDevelop and implement a...
-
Director of Research and Innovation
hace 19 horas
Barcelona, Barcelona, España Barcelona Institute Of Science And Technology (Bist) A tiempo completoAbout the RoleThe Director will be responsible for creating a stimulating environment for top research in life sciences and defining the overall scientific and technological vision for the institute. They will provide leadership for the research programmes of the CRG and ensure the excellence of all CRG activities.Key ResponsibilitiesDevelop and implement a...
-
Director of Research and Innovation
hace 4 días
Barcelona, Barcelona, España Barcelona Institute Of Science And Technology (Bist) A tiempo completoAbout the RoleThe Director will be responsible for creating a stimulating environment for top research in life sciences and defining the overall scientific and technological vision for the institute. They will provide leadership for the research programmes of the CRG and ensure the excellence of all CRG activities. They will foster a scientific culture in...
-
Director of Research and Innovation
hace 3 días
Barcelona, Barcelona, España Barcelona Institute Of Science And Technology (Bist) A tiempo completoAbout the RoleThe Director will be responsible for creating a stimulating environment for top research in life sciences and defining the overall scientific and technological vision for the institute. They will provide leadership for the research programmes of the CRG and ensure the excellence of all CRG activities. They will foster a scientific culture in...
-
Director of Research and Innovation
hace 17 horas
Barcelona, Barcelona, España Barcelona Institute Of Science And Technology (Bist) A tiempo completoJob SummaryThe Barcelona Institute Of Science And Technology (BIST) is seeking a highly experienced and visionary Director to lead our research efforts in life sciences. As a key member of our team, you will be responsible for creating a stimulating environment for top research and defining the overall scientific and technological vision for the...
-
Director of Research and Innovation
hace 14 horas
Barcelona, Barcelona, España Barcelona Institute Of Science And Technology (Bist) A tiempo completoJob SummaryThe Barcelona Institute Of Science And Technology (BIST) is seeking a highly experienced and visionary Director to lead our research efforts in life sciences. As a key member of our team, you will be responsible for creating a stimulating environment for top research and defining the overall scientific and technological vision for the...
-
Director of Research and Innovation
hace 5 días
Barcelona, Barcelona, España Barcelona Institute Of Science And Technology (Bist) A tiempo completoAbout the RoleThe Barcelona Institute Of Science And Technology (BIST) is seeking a highly experienced and accomplished Director to lead our research efforts. As a key member of our team, you will be responsible for creating a stimulating environment for top research in life sciences and defining the overall scientific and technological vision for the...
-
Director of Research and Innovation
hace 6 días
Barcelona, Barcelona, España Barcelona Institute Of Science And Technology (Bist) A tiempo completoAbout the RoleThe Barcelona Institute Of Science And Technology (BIST) is seeking a highly experienced and accomplished Director to lead our research efforts. As a key member of our team, you will be responsible for creating a stimulating environment for top research in life sciences and defining the overall scientific and technological vision for the...
-
Director of Molecular Cell Biology Research
hace 6 días
Barcelona, Barcelona, España MPI-CBG - Max Planck Institute of Molecular Cell Biology ... A tiempo completoAbout the RoleThe Max Planck Institute of Molecular Cell Biology and Genetics (MPI-CBG) is seeking a highly accomplished and visionary Director to lead our research efforts in molecular cell biology. As a senior scientist and research leader, you will be responsible for defining the overall scientific and technological vision for our institute.Key...