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Event Coordinator, Urban Land Institute Spain

hace 2 meses

Madrid Centro, Madrid, España Urban Land Institute A tiempo completo

About the Role

The Urban Land Institute (ULI) is a leading non-profit urban research and education organization focused on responsible land use. We are seeking an experienced Event Coordinator to join our team in Spain, supporting the ULI Spain National Council.

Key Responsibilities

  • General Administration
    • Provide exceptional customer service to ULI members, responding to queries and resolving issues in a timely and professional manner.
    • Manage the ULI Spain email inbox, ensuring prompt and accurate responses to member inquiries.
    • Handle administrative tasks, including cloud-based filing system management and website updates.
    • Schedule meetings and record minutes, ensuring accurate and timely documentation.
  • Event Support
    • Collaborate with the council staff team and Executive Committee to deliver successful events for ULI Spain, including event planning, coordination, and execution.
    • Respond to member inquiries regarding events, providing accurate and timely information.
    • Liaise with ULI customer service team regarding event setup and registration.
    • Prepare event materials, including name badges, on-site materials, and invitations.
    • Monitor event income generation and process invoices as required.
    • Travel to and attend events to assist with on-site logistics, including setup, name badges, and on-site registrations.
  • Data Management
    • Pull member data and event information from the ULI database, ensuring accuracy and timeliness.
    • Update member contact details in the ULI database, ensuring up-to-date information.
    • Capture non-member/prospective member contact details for inclusion in the ULI database.
    • Maintain data lists of ULI Spain Council Members, ensuring accuracy and completeness.
  • Invoicing
    • Create payable invoices and communicate with payees, ensuring timely and accurate processing.
    • Process incoming invoices and liaise with vendors, ensuring prompt and accurate payment.
    • Track and chase up payments, ensuring timely resolution of any issues.

Requirements

  • Two to three years' experience in a similar role, with a proven track record of delivering exceptional customer service and administrative support.
  • Demonstrated proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
  • Fluency in Spanish and proficiency in English required.

What We Offer

The Urban Land Institute offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.