Lead Client Relations Manager

hace 2 semanas


Barcelona, Barcelona, España Bicester Village A tiempo completo

Lead Client Relations Manager at The Bicester Collection

The Lead Client Relations Manager role at The Bicester Collection is centered around orchestrating and implementing the Private Client strategy with an emphasis on affluent clientele. Success in this position requires you to exemplify the traits of a brand representative and a strategic planner, driving substantial spending among high-net-worth individuals to consistently achieve foot traffic, revenue, and expenditure objectives.

Key Responsibilities:

  • Establish and cultivate connections with affluent guests, promoting a Clienteling approach within the team
  • Formulate strategies for the Personal Shopper service and suites, working together on the acquisition of a premium client database
  • Partner with Hospitality on the Village Referral initiative, in addition to organizing and executing events to draw in new clientele
  • Engage with external partners targeting high-net-worth individuals for Private Client Services
  • Identify new revenue streams and collaborate across various departments

What Makes You Stand Out:

  • Experience in direct engagement with high-net-worth clients
  • A well-established network of affluent clientele
  • Prior sales experience with high-net-worth individuals
  • Background in luxury retail or high-end hospitality
  • Active participation in industry events and awareness of market trends
  • Exceptional communication abilities
  • Proficiency in both Spanish and English

About The Bicester Collection:

The Bicester Collection represents the foremost luxury shopping destinations worldwide, dedicated to delivering outstanding experiences for guests. Our Vision is to be the premier shopping destination globally, with a Mission focused on enhancing the lives of all stakeholders. We commit to providing extraordinary experiences daily, guided by our core values:

  • Integrity - Upholding honesty at all times
  • Creativity - Welcoming innovation and fresh ideas
  • Commitment - Passionate about our craft
  • Analytical Thinking - Questioning conventional practices
  • Purpose - Driven by a clear mission

Why We Are Unique:

Our achievements are rooted in the quality and commitment of our team. In recognition of your contributions and alignment with our values, we provide competitive compensation and benefits through our Feel Good Programme, which includes lifestyle, physical, mental, and social perks that promote overall well-being.

Join Our Journey:

The Bicester Collection is dedicated to attracting and developing top talent. We foster a collaborative environment that empowers individuals to thrive, encourages inclusivity, and values diverse perspectives. Become part of a space where creativity flourishes and every voice is valued.



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