Support Specialist

hace 3 semanas

Madrid, Madrid, España Liminity Ab A tiempo completo

Job Description:

Vi söker en engagerad IT-supporttekniker till en av våra kunder i Stockholm. Som supporttekniker kommer du att vara en viktig del i att säkerställa en stabil IT-miljö och ge förstklassig support till användarna. Dina huvudsakliga arbetsuppgifter är att hantera inkommande incidenter och serviceförfrågningar via telefon, e-post, servicedesk och ärendehanteringssystem. Du kommer också att ge teknisk support på distans och på plats, felsöka och lösa diverse IT-relaterade problem, och bidra till att förbättra rutiner och processer inom supporten.

Vi söker dig som har 2 års erfarenhet av IT support, hög social kompetens och alltid har god service i fokus, mot både kunder och kollegor. Du ska gilla problemlösning och vara lösningsfokuserad, och kunna kommunicera väl på svenska och engelska, både muntligt och skriftligt. Du ska också ha god teknisk förståelse och vara snabblärd när det gäller nya system.

Det är meriterande om du har relevant eftergymnasial utbildning eller certifiering inom IT, tidigare arbetslivserfarenhet som supporttekniker, kunskap inom ServiceNow eller liknande ärendehanteringssystem, kunskap och erfarenhet av Microsoft 365, kunskap inom Active Directory, och kunskaper i Powershell.

Som konsult hos Liminity får du tillgång till marknadens bästa villkor och förmåner, inklusive spännande uppdrag hos en framåtsträvande kund, möjlighet att arbeta med den senaste tekniken, mentor-program för kontinuerlig utveckling, omfattande utbildningsmöjligheter och certifieringar, flexibla arbetstider och möjlighet till distansarbete, konkurrenskraftig lön och förmåner, och mycket mycket mer.

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