Global Operations Specialist On Demand Lead

hace 1 mes


Barcelona, Barcelona, España Glovo A tiempo completo
About the Role

We are seeking a highly skilled Global Operations Specialist On Demand Lead to join our team at Glovo. This role will be responsible for leading daily operations in 3-4 countries, working closely with cross-functional teams to optimize PX and CX, and making data-driven decisions to shape the product roadmap.

Key Responsibilities
  • Own operations and projects for 3-4 countries where On Demand operates.
  • Collaborate with Growth, Finance, LiveOps, and Tech teams to drive business growth and improve operational efficiency.
  • Develop and implement key operational processes to align with the core business and foster Operations team scalability.
  • Interact with several core business teams for the areas of Operations and Logistics.
  • Track and monitor operational KPIs, providing visibility to all stakeholders.
Requirements
  • Bachelor's degree in business or engineering.
  • 2-3 years of experience in a fast-paced environment, preferably in on-demand delivery.
  • Strong analytical skills, proficiency in data analysis, and proficiency in Excel and SQL.
  • Ability to work autonomously, prioritize tasks, and handle multiple issues simultaneously in a dynamic environment.
  • Excellent communication skills, both written and verbal.
What We Offer
  • An enticing equity plan and top-notch private health insurance.
  • Monthly Glovo credit, Cobee discounts, and discounted gym memberships.
  • Extra time off, flexible working arrangements, and enhanced parental leave.
  • Online therapy and wellbeing benefits to ensure your mental well-being.

We believe driven talent deserves the best benefits and opportunities to grow. If you're passionate about delivering exceptional results and driving business growth, we'd love to hear from you.



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