Global Operations Specialist On Demand Lead
hace 1 mes
We are seeking a highly skilled Global Operations Specialist On Demand Lead to join our team at Glovo. This role will be responsible for leading daily operations in 3-4 countries, working closely with cross-functional teams to optimize PX and CX, and making data-driven decisions to shape the product roadmap.
Key Responsibilities- Own operations and projects for 3-4 countries where On Demand operates.
- Collaborate with Growth, Finance, LiveOps, and Tech teams to drive business growth and improve operational efficiency.
- Develop and implement key operational processes to align with the core business and foster Operations team scalability.
- Interact with several core business teams for the areas of Operations and Logistics.
- Track and monitor operational KPIs, providing visibility to all stakeholders.
- Bachelor's degree in business or engineering.
- 2-3 years of experience in a fast-paced environment, preferably in on-demand delivery.
- Strong analytical skills, proficiency in data analysis, and proficiency in Excel and SQL.
- Ability to work autonomously, prioritize tasks, and handle multiple issues simultaneously in a dynamic environment.
- Excellent communication skills, both written and verbal.
- An enticing equity plan and top-notch private health insurance.
- Monthly Glovo credit, Cobee discounts, and discounted gym memberships.
- Extra time off, flexible working arrangements, and enhanced parental leave.
- Online therapy and wellbeing benefits to ensure your mental well-being.
We believe driven talent deserves the best benefits and opportunities to grow. If you're passionate about delivering exceptional results and driving business growth, we'd love to hear from you.
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