Supply Chain Coordinator
hace 2 días
We are seeking a highly skilled and detail-oriented Supply Chain Coordinator to join our dynamic team at HelloPrint. As a key member of our Traffic Team, you will play a vital role in ensuring the smooth execution of daily tasks and maintaining high standards of service to our customers.
Key Responsibilities- Monitor and manage delayed orders, communicating with suppliers and customers to resolve issues
- Enter orders manually and fix mistakes for suppliers who do not use our automated systems
- Monitor supplier performance and address any issues to maintain high standards
- Assist customer service teams with inquiries about order statuses, delivery concerns, and order-related issues
- Handle returned orders and resolve logistic problems to ensure smooth operations
- Arrange for carriers to pick up orders manually from producers
- Manage complaints from suppliers and carriers, helping to resolve and approve them
- Collaborate with the team to improve systems and processes with suppliers to prevent future delays and complaints
- Fluency in English is essential; proficiency in additional European languages is a plus
- Full-time availability, including early hours
- Excellent problem-solving skills, with the ability to come up with innovative solutions
- Stress resilience, with the ability to remain calm and composed in challenging situations
- Dynamic and flexible, with the ability to adapt to different challenges
- Strong customer focus, with a dedication to providing excellent service
- Exceptional memory skills, with the ability to recall important details
- Effective communication skills, with the ability to convey points clearly and convincingly
- Proactive team player, with a willingness to take on challenges and work collaboratively
- Hands-on mentality, with a willingness to roll up sleeves and get involved in various tasks
HelloPrint is a dynamic and entrepreneurial company, certified as a Great Place To Work. We offer a unique culture and challenges in a fast-growing e-commerce environment. Our team is diverse, with 34 nationalities and an average age of 30. We provide opportunities for growth and development, with a focus on designing yourself in a fast-paced learning curve. We also offer support with Spanish administration processes and relocation.
At HelloPrint, we value our employees and offer a range of benefits, including free Spanish classes, attractive discounts on Urban Sports Club, and a free Bueno Bootcamp. We also provide breakfast, lunch, and healthy snacks, as well as opportunities for career growth and development.
Join us in making a difference and starting your performance and growth adventure at HelloPrint. Apply today and discover our culture through our 6 Core Values.
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