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Accertify is a trusted partner to the world's leading brands, providing industry-leading fraud prevention, chargebacks, and account protection offerings. We help our clients grow revenue and protect against loss. As a Fraud Analyst, you will play a critical role in our mission to deliver exceptional digital experiences.
Key Responsibilities- Work collaboratively with a team of industry experts to monitor real-time fraud decisioning software and independently resolve problems that require in-depth investigation and/or research.
- Communicate fraud trends and share best practices with peers and leaders, and perform manual review of queued transactions to determine the likelihood of fraud.
- Develop Client-specific expertise to support a model-first vision further, and maintain professional persistence when reviewing transactions or speaking with customers.
- Thoroughly research transaction risk utilizing both new and existing tools, and prioritize work to meet and exceed deadlines.
- Report platform issues as they arise and proactively identify potential impacts on Clients, and utilize fraud platform features to build upon initial familiarity with Client risk profiles.
- Strong desire to build a career in the fraud industry (no previous experience in fraud required).
- Fluency in English.
- Availability to work rotating shifts, including non-business hours, weekends, and holidays.
- Fine-tuned organizational, analytical, and critical thinking skills.
- Exceptional problem-solving skills and confidence in making decisions independently.
- Ability to work in a fast-paced, ever-changing environment.
- Strong internet research skills with the ability to navigate multiple systems at once.
- Bachelor's Degree or similar university studies.
- Fluency in other EU languages.
- Previous e-commerce fraud prevention/investigation experience.
