Marketing Representative

hace 3 semanas

Palma, Baleares, España Marriott Vacations Worldwide A tiempo completo

Job Summary:

Promote brand awareness and drive sales growth as a Marketing Coordinator at Marriott Vacations Worldwide. This role involves promoting the Marriott's Club Son Antem through sales presentations and return package sales. Key responsibilities include arranging sales presentations, selling return packages, and providing exceptional customer service. The ideal candidate will have excellent interpersonal and oral communication skills, a strong work ethic, and a positive attitude.

Key Responsibilities:

  • Tour generation and return package sales
  • Present and arrange Marriott's Club Son Antem sales presentation to qualified guests at contracted locations
  • Work with the partnered hotel and other location staff to ensure appropriate representation and communication is provided daily
  • Co-ordinate appointments with the front desk at the Marriott Vacation Club Sales Centre
  • Follow gifting procedures to ensure guests meet minimum eligibility standards
  • Project a professional appearance and attitude
  • Maintain a clean and organized workstation
  • Initiate contact with as many people as possible
  • Promote interest in the MVCI Resorts
  • Maintain certain performance standards, up to and including production
  • Hand out all collateral required in the Marketing process
  • Maintain accurate and up-to-date knowledge of the area and surroundings

Requirements:

  • Excellent interpersonal and oral communication skills
  • Bilingual English and German
  • Exceptional customer service skills
  • Strong work ethic, high energy level, and positive attitude
  • Must have reliable transportation
  • Ability to work a flexible schedule
  • Be highly driven and a self-starter
  • Sales experience preferred

Policies and Procedures:

  • Follow company and department policies and procedures
  • Protect the privacy and security of coworkers
  • Maintain confidentiality of proprietary materials and information
  • Ensure nametags and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures
  • Perform other reasonable job duties as requested
  • Comply with quality assurance expectations and standards

Guest Relations:

Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific processes to resolve issues, delight, and build trust. Thank guests with genuine appreciation and provide a fond farewell

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