Medical Device Service Specialist
hace 23 horas
**About Abbott Laboratories**
Abbott Laboratories is a global leader in healthcare, driven by innovation to improve people's lives. We're always looking towards the future, anticipating changes in medical science and technology.
**Why Work at Abbott Laboratories?**
At Abbott Laboratories, you can do meaningful work that matters, grow and learn, care for yourself and family, be your true self, and live a full life. You will have access to:
- Career development with an international company where you can grow the career you dream of.
- A company named one of the most admired companies in the world by Fortune.
- A company recognized as one of the best big companies to work for, as well as a best place to work for diversity, working mothers, female executives, and scientists.
**Position:** Medical Device Service Specialist
**Job Summary**
As a Medical Device Service Specialist, you will be responsible for installing, upgrading, repairing, and performing preventive maintenance on capital equipment part of Abbott Medical product portfolio in compliance with Abbott Medical code of conduct, regulatory, and quality policies and procedures.
The Capital Equipment Service Engineer services and supports Abbott's advanced medical technologies and is responsible for driving customer satisfaction through service excellence. It will require working closely with the central dispatch team for scheduling service activities and with local sales and clinical staff to increase revenues and profitability.
**Key Responsibilities:**
- Hardware/software field support: includes system installation, maintenance, calibration, upgrades, troubleshooting, and repair, also includes demo system maintenance and preparation for congresses.
- Work with central dispatch team and local sales/clinical staff on optimal scheduling of field interventions.
- Document field service interventions per QA system requirements.
- Report capital equipment incidents per QA system requirements.
- Provide support and technical assistance for in-house training courses and congresses.
- Provide system maintenance and troubleshooting training to customer biomedical engineering departments and Abbott sales and field clinical staff.
**Requirements:**
- School or University qualifications: Bachelor degree in electronics, engineering, or equivalent.
- Knowledge and skills: Minimum of 5 years medical electronics service or related field service.
- Strong communication skills: verbal and written.
- English is a must; any additional European languages are a plus.
- Strong electronic and mechanical skills including troubleshooting.
- Computer skills: MS Office, Windows.
- Requires occasional lifting of products and material related to installation of the systems.
**Estimated Salary Range:** $80,000 - $110,000 per year.
We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a motivated and skilled individual who is passionate about delivering exceptional service, we encourage you to apply.
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