Transport Operations Manager

hace 4 semanas


Lugo, Lugo, España Club Med Sas A tiempo completo
About the Role

We are seeking a skilled Transport Executive to join our team at Club Med Sas. As a key member of our sales team, you will be responsible for supporting our Call Centre in completing transportation requests, administering Amadeus and our in-house reservation system, and handling group requests efficiently for our Meetings and Events department.

Key Responsibilities
  • Support the Call Centre by completing transportation requests within 4 hours, finding the best flights and pricings for clients, and booking ancillary services.
  • Administer both Amadeus and the in-house reservation system, issuing/reissuing tickets, checking Amadeus Queues, and completing scheduled changes.
  • Handle group requests efficiently, finding cost-effective group flights, completing passenger lists and seating requests, and supporting the groups department in case of flight issues.
  • Communicate travel information to clients, proactively looking out for airline strikes, weather, and political situations, and communicating any potential transport issues to the call center and clients.
  • Assist the Finance department in the reconciliation of Transport billings and support the Transport Manager with ADM's, ACM's, and other BSP requirements.
Requirements

To be successful in this role, you will need to have excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. You will also need to be proficient in Amadeus and have experience in transportation logistics.


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