Transport Executive

Job Title: Transport Executive

About Us:

Club Med is a pioneer in premium all-inclusive holidays, established in 1950. We offer around 80 resorts across the globe and a 'Club Med 2' cruise.

Our Business Unit: EAF Markets handles sales in Europe, Africa, and France in over ten countries.

Job Overview:

As a Transport Executive, you will be responsible for:

• Supporting the Call Centre by completing transportation requests
• Administration of both Amadeus and the in-house reservation system
• Handling group requests efficiently for the Meetings and Events department
• Communicating travel information to clients (including schedule changes)
• Assisting the Finance department in the reconciliation of Transport billings
• Building relations with airline companies

Main Missions:

1. Supporting the Call Centre:

Effectively complete all transportation requests within 4 hours (wherever possible). Find the best flights and pricings for the client in line with their needs.

2. Administration of both Amadeus and the in-house reservation system:

Issuing / reissuing tickets. Checking Amadeus Queues on a regular basis to keep on top of any ticketing issues.

3. Handling group requests efficiently:

Find effective and cost-efficient group flights for the Meetings and Events department.

4. Communicating travel information to clients:

Proactively look out for notices of airline strikes. Communicate any potential transport issues to both the call center and clients in a polite and helpful manner.

5. Assisting the Finance department:

Supporting the Transport Manager with ADM's, ACM's and other BSP requirements.

6. Build relations with airline companies