UX Design Operations Specialist
hace 6 días
The UX Design Operations Specialist will play a pivotal role in enhancing the efficiency and effectiveness of our product operations, with a special focus on user research and the integration of tracking tools. Reporting directly to the Senior Director of UX, this individual will be instrumental in ensuring that our user insights and operational processes are in harmony with the organization's overarching goals.
Key Responsibilities:- User Research & Insights: Assist in planning, coordinating, and conducting user interviews to gather insights on product usage, pain points, and potential improvements.
- Analyze qualitative data: Analyze qualitative data from user interviews and other research methods to provide actionable recommendations to the UX and product teams.
- Collaborate on designs: Collaborate with senior team members to develop user personas, journey maps, and other documentation that informs product development and user experience strategies.
- Tracking & Analytics Tools Support: Support the implementation and management of tracking tools, such as Mixpanel and UserSnap, to ensure accurate data collection and reporting.
- Process Optimization & Collaboration: Assist in optimizing product operational processes by contributing ideas to streamline workflows and reduce bottlenecks.
- Education: Bachelor's degree in Design, Data Analytics, or related fields; Master's degree advantageous.
- Experience: Minimum 3 years' experience in design operations, product design, or user research.
- Skills: Proficient in tracking and analytics tools (e.g., Mixpanel, UserSnap, Monday.com); skilled in design software, particularly Figma; proven track record in Design Quality Assurance.
This role is ideal for a highly motivated and detail-oriented individual who is passionate about user research and design operations. If you are a strong communicator and team player with a keen eye for detail, we encourage you to apply for this exciting opportunity.
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