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Fusion - UX Design Operations Lead

hace 2 meses


Barcelona, Barcelona, España F. Hoffmann-La Roche Gruppe A tiempo completo

Job Summary

We are seeking a highly skilled UX Design Operations Lead to join our team at F. Hoffmann-La Roche Gruppe. As a key member of our design organization, you will be responsible for leading the design operations function, ensuring effective decision making, cross-functional collaboration, and a positive team environment.

Key Responsibilities

  • Lead the Design Operations function, ensuring effective decision making, cross-functional collaboration, and a positive team environment.
  • Own tooling for the design team, managing relationships with software vendors, contract renewals, introducing new tools, and training the team.
  • Facilitate communication to cross-functional stakeholders to reinforce the design process, design system, and best practices.
  • Work with a highly capable team of UX researchers and designers to invent and iterate on experiences that start and end with the user.
  • Facilitate design quality through consistent tools and processes.
  • Create compelling presentations to communicate User Experience and Design Operations.
  • As a core member of the Design System Governance Team, represent and advocate for the navify product perspective and requirements.
  • Driving momentum by keeping the overall work portfolio and team on track.
  • Overseeing the strategic and tactical prioritization of design initiatives and workflows.
  • Determining and implementing process improvements.
  • Creating and implementing measurement plans and ensuring quality for successful delivery.
  • Collaboration liaison with UX teams in other business areas.
  • Evangelize the impact of design with business partners by embracing and advocating for an experience design mindset.
  • Lead UX Communications both within our UX team and beyond to our broader organization.
  • Work seamlessly with UX designers, whether part of the in-house team or an external agency.
  • Craft a consistent message of the role and value of design, and proactively share that message with our design partners.
  • Capturing and sharing success stories of user-centered design processes.
  • On-boarding for new joiners to the UX Design & Validation team.

Requirements

  • 8+ years of relevant experience (educational and/or professional), with a thorough understanding and appreciation of Design and UX processes and disciplines.
  • Excellent project management skills with the ability to work swiftly, efficiently, prioritize tasks and workload on behalf of the team, and keep track of multiple streams of work.
  • Comprehensive knowledge of product development calendars and milestones.
  • You are well versed in design fundamentals.
  • You are both imaginative and pragmatic.
  • You have the ability to work effectively as a leader and member of a cross-functional team.
  • You have a good understanding of user behavior and/or experience transferring behavioral analytic data to design components.
  • High degree of creativity and problem solving from big picture to little details; you move nimbly between strategy and execution.
  • You apply strategic thinking and business goals to designs, focusing on user feedback, and understand the relation of visual design to the interaction.
  • Excellent interpersonal and presentation skills; equally at ease speaking with development teams or executives when articulating and advocating design.
  • Passionate about resolving user pain points through great design.
  • You have a positive attitude, open mind, and a desire to collaborate and learn.
  • Knowledge of tools and applications such as Figma, Lucid, Jira, and the like.
  • BA/BS degree in a related field.
  • Experience working in an agile methodology environment is preferred. SAFe knowledge and certification is a plus.

Location

This role is based in Sant Cugat, Spain. As this position is a global role, international business travel will be required depending upon the business location of the successful candidate and ongoing business project activities.

Leadership Skills

You are also responsible for building, and then providing effective leadership for your team. Doing so in a manner that is consistent with the Roche Values and leadership capabilities. You will seek to inspire and lead your team to create transformative solutions and to influence their prioritization and uptake in the wider organization, in order to ensure that customer solutions are at the forefront of Roche Diagnostics Vision.

The Roche Operating Principles

  • Put patients first.
  • Follow the science.
  • Act as one team.
  • Embrace differences.
  • Accelerate learning.
  • Simplify radically.
  • Make impact now.
  • Think long term.