Sales Associate

hace 17 horas


Madrid, Madrid, España The North Face A tiempo completo

At The North Face, we are looking for a Sales Associate - Customer Engagement Specialist to join our team in Madrid.

About the Role

This is a full-time opportunity to work as a Sales Associate - Customer Engagement Specialist. As a Sales Associate - Customer Engagement Specialist, you will be responsible for assisting in maximizing store sales and achieving sales goals.

You will monitor sales progress and results against key targets, lead an environment of productivity by engaging customers on the sales floor, and provide coaching and feedback to associates around customer engagement. Ensuring excellence in customer service in the store is also a key responsibility.

The ideal candidate will have a high school diploma or equivalent education, with an associate's degree preferred. A minimum of one year of related experience is also preferred.

About You

We are looking for someone who has knowledge of standardized rules, procedures, and operations within a specialized or technical field. You should be able to apply your knowledge in a multistep process requiring detailed knowledge of the specialized area.

As a Sales Associate - Customer Engagement Specialist, you will be able to select the best option from a set of defined procedures/solutions using common sense and experience from similar situations. Referring to procedures, technical aids, co-workers, and supervisors is also a requirement.

You will interact with a range of individuals both within and outside the immediate team to convey basic information. Basic written and verbal skills to respond to inquiries usually in a standard format and manage interactions in person or remotely (telephone, email) are necessary.

What We Offer

We offer a competitive salary of approximately €30,000 per year, depending on experience. In addition, you will have the opportunity to work in a dynamic and supportive team environment.

We strive to create a positive and inclusive work environment where everyone feels valued and empowered to contribute their best. If you are passionate about delivering exceptional customer service and want to be part of a leading brand, we encourage you to apply.


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