Customer Service and Sales Associate

hace 1 día


Madrid, Madrid, España Adaptive Teams A tiempo completo

Overview

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Adaptive Teams is a dynamic remote team that prioritizes exceptional customer care. We're seeking an experienced Customer Service and Sales Associate to join our team.

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Salary

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$30,000 per year (based on location and experience)

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Job Description

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As a Customer Service and Sales Associate, you'll be the primary point of contact for customers, providing personalized support and resolving issues efficiently. Your tasks will include:

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  • Managing customer move-ins, move-outs, and payment processing with ease.">
  • Conducting persuasive sales calls to potential customers, highlighting the benefits of our storage solutions.">
  • Handling a high volume of customer inquiries through phone, email, and chat, delivering exceptional service.">
  • Maintaining accurate customer records in our CRM system and documenting all interactions.">
  • Fostering long-term customer relationships, supporting the growth of our business.">
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Required Skills and Qualifications

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To succeed in this role, you'll need:

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  • 2+ years of experience in customer service, sales, or call center environments.">
  • Strong communication skills and the ability to connect with people from diverse backgrounds.">
  • Detail-oriented with excellent organizational skills and multi-tasking abilities.">
  • Critical problem-solving skills and the ability to find creative solutions.">
  • The ability to work flexibly, including weekends, with a schedule provided 2 weeks in advance.">
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Benefits

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We offer:

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  • A competitive salary of $30,000 per year.">
  • A fully remote work arrangement, allowing for location independence.">
  • 15 paid leave days per year.">
  • Quarterly bonuses based on performance.">
  • A yearly salary increase policy (based on performance).">
  • Long-term position opportunities for growth within the company.">
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Why Choose Adaptive Teams?

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We're a fast-paced team that values innovation and creativity. Our goal is to create pathways to success for our employees, whether they're seasoned professionals or just starting out. If you're passionate about delivering exceptional customer service and sales, we encourage you to apply.



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