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About The Social Hub
We're a dynamic, multi-national company that's redefining the hospitality industry. Our mission is to create a unique and unforgettable experience for our guests, and we're looking for a talented individual to join our team as a Front Desk Supervisor - Community Leader.
Job Summary
We're seeking a highly motivated and experienced Front Desk Supervisor to lead our front-of-house team and ensure that every guest has an exceptional experience at our hotel. As a Front Desk Supervisor, you'll be responsible for supervising and working together with our front-of-house staff to provide top-notch service to our guests. You'll be the face of our hotel, and your role will be crucial in creating a warm and welcoming atmosphere for our guests.
Key Responsibilities
- Supervise and Lead Front-of-House Staff
- Provide Exceptional Guest Service
- Manage Front Desk Operations
- Handle Guest Complaints and Issues
- Collaborate with Other Departments
- Contribute to a Positive and Supportive Team Environment
Requirements
- 1+ Year of Hotel Experience or Team Leading Experience
- Excellent Communication and Interpersonal Skills
- Ability to Work in a Fast-Paced Environment
- Flexibility and Adaptability
- Strong Problem-Solving and Conflict Resolution Skills
- Proficiency in English (Additional Languages a Plus)
What We Offer
We're a company that values innovation, creativity, and teamwork. As a Front Desk Supervisor - Community Leader, you'll have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional guest experiences. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
