Agent-Front Desk-Lead
hace 4 semanas
Job Summary
As a Front Desk Lead at Marriott International, you will be responsible for assisting the front desk team in processing payments, handling guest inquiries, and ensuring a smooth check-in and check-out experience for our guests. You will also be responsible for maintaining accurate records, processing payments, and providing exceptional customer service.
Key Responsibilities
- Assist the front desk team in processing payments and handling guest inquiries
- Maintain accurate records and process payments in a timely manner
- Provide exceptional customer service to guests, responding to their needs and resolving any issues that may arise
- Work closely with the front desk team to ensure a smooth check-in and check-out experience for guests
- Perform other duties as assigned by management
Requirements
- High school diploma or equivalent required
- Previous experience in a front desk or customer service role preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and multitask
- Ability to maintain confidentiality and handle sensitive information
What We Offer
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
About Marriott International
Marriott International is a global hospitality company with over 7,000 properties in more than 131 countries. We are committed to providing exceptional guest experiences and creating memorable moments for our guests.
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