Agent-Front Desk-Lead

hace 4 semanas


Gasteiz Vitoria, Álava, España Marriott International, Inc A tiempo completo

Job Summary

As a Front Desk Lead at Marriott International, you will be responsible for assisting the front desk team in processing payments, handling guest inquiries, and ensuring a smooth check-in and check-out experience for our guests. You will also be responsible for maintaining accurate records, processing payments, and providing exceptional customer service.

Key Responsibilities

  • Assist the front desk team in processing payments and handling guest inquiries
  • Maintain accurate records and process payments in a timely manner
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues that may arise
  • Work closely with the front desk team to ensure a smooth check-in and check-out experience for guests
  • Perform other duties as assigned by management

Requirements

  • High school diploma or equivalent required
  • Previous experience in a front desk or customer service role preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and multitask
  • Ability to maintain confidentiality and handle sensitive information

What We Offer

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

About Marriott International

Marriott International is a global hospitality company with over 7,000 properties in more than 131 countries. We are committed to providing exceptional guest experiences and creating memorable moments for our guests.


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