Front Office Operations Lead
hace 3 semanas
Aureo Hotel and Resorts invites applications from dedicated professionals for the role of Front Office Operations Lead. As a key member of our team, you will play a vital role in delivering exceptional guest experiences and ensuring the smooth operation of our front office.
About the Position:
- We are seeking an individual with strong leadership skills and experience in supervising teams to lead our front office operations.
- The ideal candidate will have excellent communication and problem-solving skills, with the ability to remain calm under pressure.
Main Duties:
- Workload Planning: Develop and implement effective workload management strategies to optimize the efficiency of our front office associates.
- Customer Engagement: Foster strong relationships with our guests, responding to their queries and resolving any issues that may arise.
- Associate Development: Provide guidance and mentorship to front office associates, helping them to grow and develop within the organization.
Compensation Package: We offer a competitive salary range of $40,000 - $55,000 per year, commensurate with experience.
Qualifications:
- Degree or Diploma in Hospitality Management is an asset or Graduates bachelor degree and/or diploma in hotel or other related field.
- Minimum 2 to 3 years work experience as Front Office Associate / Front Office Cashier in a hotel.
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