Front Office Operations Lead

hace 3 semanas


San Fernando, Cádiz, España Aureo Hotel and Resorts A tiempo completo

Aureo Hotel and Resorts invites applications from dedicated professionals for the role of Front Office Operations Lead. As a key member of our team, you will play a vital role in delivering exceptional guest experiences and ensuring the smooth operation of our front office.

About the Position:

  • We are seeking an individual with strong leadership skills and experience in supervising teams to lead our front office operations.
  • The ideal candidate will have excellent communication and problem-solving skills, with the ability to remain calm under pressure.

Main Duties:

  1. Workload Planning: Develop and implement effective workload management strategies to optimize the efficiency of our front office associates.
  2. Customer Engagement: Foster strong relationships with our guests, responding to their queries and resolving any issues that may arise.
  3. Associate Development: Provide guidance and mentorship to front office associates, helping them to grow and develop within the organization.

Compensation Package: We offer a competitive salary range of $40,000 - $55,000 per year, commensurate with experience.

Qualifications:

  • Degree or Diploma in Hospitality Management is an asset or Graduates bachelor degree and/or diploma in hotel or other related field.
  • Minimum 2 to 3 years work experience as Front Office Associate / Front Office Cashier in a hotel.


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