Event Coordinator, Training and Education Specialist for Endoscopy EMEA

hace 4 semanas

Madrid, Madrid, España Boston Scientific A tiempo completo
Job Description:

This role can be based in one of our EMEA hubs (Madrid, Milan, Hemel Hempstead, Düsseldorf, Voisins-le-Bretonneux or Warsaw).

About the Job

The core objective of this position is to manage and assist events, training programs, and medical education activities in collaboration with the European and Local Marketing teams to identify needs and execute actions for each activity. This role will report to the Marketing Operations Manager for the Endoscopy EMEA team.

This role's support is crucial for organizing high-quality events and achieving maximal internal and external satisfaction.

Your Responsibilities Will Include:
  • Working with the Customer Education Team, Marketing Team, Tradeshows & Events, and Business Support to manage events such as educational training programs, expert meetings, advisory boards, webcasts, international congresses, etc.
  • Coordinating the preparation of major external events together with the Marketing Operations Manager and all internal and external stakeholders from early stage to post-event debrief.
  • Occasionally supporting trainings and events on-site with the Customer Education Specialists and Marketing Team to assist Healthcare Professionals (HCPs) during trainings and internal team during events.
  • Communicating course information to countries.
  • Managing courses/events registration: building event website, brochures, training materials.
  • Assigning pre-learning material.
  • Collecting & submitting required event documentation according to compliance guidelines.
  • Collaborating with countries to ensure proper documentation is in place for event faculty.
  • Supporting events' logistics: room booking, catering, transfers, shipping equipment, coordination with local vendors.
  • Monitoring inventory management of supplies and products, order supplies when needed.
  • Managing tools to aid in the execution of events and training programs: Webcast (Zoom), event management (Cvent), Acuity and SalesForce platform.
  • Monitoring and managing registration, progress, completion of educational deliverables through metrics and budget data.
  • Processing course invoices, following up on HCPs' payments and purchase orders when needed with Business Support.
  • Monitoring satisfaction through surveys and metrics; analyzing data and proactively seeking feedback for continuous improvement.
What We Are Looking For

We are looking for an individual with experience in project management who is able to effectively communicate and establish strong relationships. The ideal candidate should be able to multitask and coordinate multiple projects simultaneously while meeting deadlines within a fast-paced environment.

We seek a candidate who is proactive in seeking continuous process improvement & efficiency by proposing solutions, learning from experience, and implementing new tools.

Able to pay attention to details to ensure external & internal satisfaction.

Requirements
  • Experience in project management preferred.
  • Experience communicating effectively and ability to establish strong relationships.
  • Ability to multitask and coordinate multiple projects simultaneously and meet deadlines within a fast-paced environment.
  • Seeking continuous process improvement & efficiency by proposing solutions, learning from experience, and implementing new tools.
  • Paying attention to details to ensure external & internal satisfaction.
  • IT Skills: PowerPoint, Excel, Word, Outlook are required. Experience with Cvent, Zoom or SalesForce will be considered a plus.
  • Ability to travel (around 15% of time).
  • Language Skills: fluency in English; any additional European language (especially French, Spanish, Italian or German) will be considered a plus.
Benefits
  • Hybrid working schedules (3 days in the offices + 2 days working from home per week).
  • Working in an international environment.
  • Attractive benefits package.
  • Inspirational colleagues & culture.
  • Career Development.
  • Possibility to make an impact.
  • Fast Growing and innovative environment.

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