Medical Information Specialist with Norwegian and English Language Expertise
hace 4 días
About the Role:
As a Medical Information Specialist with Norwegian and English language expertise, you will play a vital part in the design, build, and execution of end-to-end safety solutions for major pharmaceutical companies and their post-market products worldwide. Our international team is based across the globe, with safety hubs in Ireland, Poland, Austria, Portugal, Slovakia, Spain, India, and the USA. We are proud to offer a nurturing management team, collaborative colleagues, and a clear career ladder with plenty of opportunities for growth and development.
Key Responsibilities:
- Provide phone support to healthcare professionals and consumers regarding adverse events, product quality complaints, medical inquiries, product support, and other needs as required.
- Process lifecycle safety operational data, perform data entry for tracking and lifecycle safety databases, coding medical terminology, generating queries pertinent to the case, performing quality control, driving case closure, coordinating translations.
- Build a positive, collaborative team environment with lifecycle safety team members, lead by example, provide training and mentoring for less experienced team members.
- Provide regular feedback to operations team managers and customer delivery managers on project metrics and challenges.
- Liaise with project managers by proactively identifying issues and proposing solutions, providing technical support, reports, metrics, identifying SOW changes and potential change orders, delegating client requests.
Requirements:
- Bachelor's degree in a life science is required.
- Excellent written and verbal skills in English (min. C1) and Norwegian language (min. C2/native).
- Experience in lifecycle safety (pharmacovigilance, CEVA, medical information, safety publishing, risk management, etc.) is an asset.
About IQVIA:
IQVIA is an international, diverse team dedicated to designing, building, and executing end-to-end safety solutions for major pharmaceutical companies and their post-market products worldwide. We are proud to offer a nurturing management team, collaborative colleagues, and a clear career ladder with plenty of opportunities for growth and development.
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