Medical Information and Adverse Event Specialist
hace 6 días
Job Summary
IQVIA is seeking a highly skilled Medical Information and Adverse Event Specialist to join our team. As a key member of our safety operations team, you will play a critical role in designing, building, and executing end-to-end safety solutions for major pharmaceutical companies.
Key Responsibilities
- Provide phone support to healthcare professionals and consumers regarding adverse events, product quality complaints, medical inquiries, and product support.
- Process lifecycle safety operational data, perform data entry, and drive case closure.
- Receive and document incoming telephone calls and emails from investigative sites or other sources reporting safety data.
- Build a positive team environment and provide training and mentoring to less experienced team members.
- Provide regular feedback to operations team managers and customer delivery managers on project metrics and challenges.
- Liaise with project managers to identify issues and propose solutions.
Requirements
- Bachelor's degree in a life science is required.
- Excellent written and verbal skills in English (min. C1) and Norwegian language (min. C2/native).
- Experience in lifecycle safety is an asset.
- Excellent attention to detail and accuracy maintaining consistently high-quality standards.
- Ability to work effectively on multiple projects simultaneously.
About IQVIA
IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world.
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