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Medical Information Specialist
hace 1 mes
PrimeVigilance Ltd is seeking a highly skilled Medical Information Specialist to join our team. As a Medical Information Specialist, you will be responsible for handling medical information enquiries in English and Swedish, providing approved responses to medical enquiries from external customers, and assisting pharmaceutical clients' internal departments with queries.
Key Responsibilities:
- Handle medical information enquiries in English and Swedish
- Provide approved responses to medical enquiries from external customers
- Assist pharmaceutical clients' internal departments with queries
- Participate in the out-of-hours provision of medical information for clients who have contracted a 24/7 enquiry handling service
Requirements:
- Undergraduate degree in life sciences or equivalent advanced degree with experience
- Customer service experience is an advantage
- Fluency in both English and Swedish
- Advanced knowledge of MS Word and Excel
- Excellent attention to detail and organizational skills
- Independent problem solving and decision-making skills
- Process-oriented and critical thinking
- Responsible approach to work duties
Why PrimeVigilance Ltd?
We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders, and ages can contribute and grow. We offer training and career development opportunities internally, a strong emphasis on personal and professional growth, a friendly and supportive working environment, and the opportunity to work with colleagues based all over the world.
