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Senior IT Support Specialist

hace 2 meses


Madrid, Madrid, España Hemmersbach GmbH & Co. KG A tiempo completo
Job Summary

We are seeking a highly skilled Senior L2 IT Onsite Technician to join our team at Hemmersbach GmbH & Co. KG. As a key member of our IT infrastructure services team, you will provide Level 2 Deskside support at one of our clients' locations.

Key Responsibilities
  • Provide remote console access, ILO connections, and IP Phones configuration
  • Experience with ticketing systems and data centers (Rack/Unrack/cabling)
  • Installation and deinstallation of equipment, including CMDB updates
  • Weekly visit of meeting rooms to ensure they are functional
  • Phone Major Incident resolution and factory reset of assets
About Us

Hemmersbach provides IT infrastructure services in over 190 countries with 50 own subsidiaries. We deliver exclusively for leading companies in the IT industry. Our team is passionate about making the world a better place, and 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family.