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KYC Team Leader
hace 1 mes
About Satispay
We're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility. As a KYC Team Leader, you'll be at the forefront of innovation, leading the way in revolutionizing payments - and beyond - across Europe, alongside a vibrant community of like-minded individuals driven by a shared vision: simplifying payments to improve everyone's life.
As a KYC Team Leader, you'll play a critical role in managing the KYC process and driving the team's performance to achieve operational excellence. You'll lead and manage a large team of KYC analysts, offering guidance, coaching, and support to drive the team's success.
Key Responsibilities:
- Team Leadership and Management: Lead and manage a large team of KYC analysts, offering guidance, coaching, and support to drive the team's success
- Performance Monitoring and Feedback: Monitor team performance, providing feedback in regular 1:1s to improve skills and maximize potential
- Task and Resource Organization: Organize tasks and resources based on needs, including consumer KYC, screening (PEPs, Adverse media, Sanctions), and limited Customer Care activities
- Cross-Team Collaboration: Liaise with the Fincrime team in Luxembourg for escalating relevant cases, and collaborate with the IT team in Milan to implement and improve KYC controls and processes
- Process Improvement: Identify process improvement opportunities and develop strategies to enhance efficiency and productivity
Requirements:
- Team Leadership Experience: 2-3 years of experience in a leadership or supervisory role
- Interpersonal and Communication Skills: Excellent ability to interact effectively with team members and individuals at all levels of the company
- Organizational and Time Management: Strong organizational skills, attention to detail, and the ability to meet deadlines
- KYC Analyst Experience: Proven background as a KYC analyst with a solid understanding of KYC/AML regulations and processes
- AML/AFC Qualification: AML/AFC qualification from ACAMS, ICA, or a similar industry body is a plus
- Language Proficiency: Proficiency in both English and Italian
We thrive on diverse perspectives and unique strengths. Don't let a checklist hold you back - at Satispay, we believe in the power of individuality and the importance of a dynamic team. If you're passionate about the role and believe you can contribute to our team's success, we encourage you to apply.
Your Perks as a Satisperson:
- Join an international team to grow with
- Hybrid working policy
- Fuel your day with our meal vouchers
