Customer Care

hace 1 semana


Hospitalet de Llobregat, Barcelona, España Mytheresa A tiempo completo
Job Title: Customer Care & Fashion Advisor

Mytheresa is seeking a highly skilled Customer Care & Fashion Advisor to join our team in Barcelona. As a key member of our Customer Care team, you will be responsible for providing exceptional customer service to our international premium clients.

Key Responsibilities:
  • Provide advisory and support services to customers regarding the order process
  • Answer customer inquiries via phone and email
  • Offer personalized customer service based on a deep understanding of the e-commerce business
  • Collaborate with internal teams to improve processes and ensure seamless customer experiences
Requirements:
  • Native verbal and written knowledge of UK English
  • Previous experience in customer care or a related field
  • Strong computer skills and proficiency in MS-Office
  • Ability to work under pressure and maintain a high level of professionalism
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Access to exclusive employee discounts and perks
About Mytheresa:

Mytheresa is a leading global digital luxury shopping platform, dedicated to providing a unique and exceptional shopping experience to our customers. We are passionate about creating a diverse and inclusive team that shares our values and commitment to excellence.



  • El Prat de Llobregat, Barcelona, España DOW JONES A tiempo completo

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Dow Jones Customer Service Team as a Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and delivering a world-class experience.Key ResponsibilitiesProvide...


  • El Prat de Llobregat, Barcelona, España DOW JONES A tiempo completo

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Dow Jones Customer Service Team as a Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and delivering a world-class experience.Key ResponsibilitiesProvide...


  • El Prat de Llobregat, Barcelona, España DOW JONES A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Associate to join our team at Dow Jones. As a key member of our Customer Service Team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide high-level telephone, email, and web chat support for our B2B...


  • El Prat de Llobregat, Barcelona, España DOW JONES A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Associate to join our team at Dow Jones. As a key member of our Customer Service Team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide high-level telephone, email, and web chat support for the Dow...


  • El Prat de Llobregat, Barcelona, España DOW JONES A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Associate to join our team at Dow Jones. As a key member of our Customer Service Team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide high-level telephone, email, and web chat support for the Dow Jones...


  • El Prat de Llobregat, Barcelona, España DOW JONES A tiempo completo

    Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Associate to join our team at Dow Jones.About the Role:The Customer Service Associate will provide exceptional support to our customers, ensuring their needs are met and exceeded. This role requires strong communication and problem-solving skills, as well as the ability to...


  • El Prat de Llobregat, Barcelona, España DOW JONES A tiempo completo

    Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Associate to join our team at Dow Jones.About the Role:The Customer Service Associate will provide exceptional support to our customers, ensuring their needs are met and exceeded. This role requires strong communication and problem-solving skills, as well as the ability to...


  • El Prat de Llobregat, Barcelona, España DOW JONES A tiempo completo

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Associate to join our team at Dow Jones. As a key member of our Customer Service Team, you will be responsible for providing exceptional support to our global customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide high-level telephone, email, and web...


  • El Prat de Llobregat, Barcelona, España DOW JONES A tiempo completo

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Associate to join our team at Dow Jones. As a key member of our Customer Service Team, you will be responsible for providing exceptional support to our global customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide high-level telephone, email, and web...


  • El Prat de Llobregat, Barcelona, España DOW JONES A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Associate to join our team at Dow Jones. As a key member of our Customer Service Team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide high-level support via telephone, email, and web chat for our...


  • El Prat de Llobregat, Barcelona, España DOW JONES A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Associate to join our team at Dow Jones. As a key member of our Customer Service Team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide high-level support via telephone, email, and web chat for our...


  • El Prat de Llobregat, Barcelona, España DOW JONES A tiempo completo

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at Dow Jones. As a Quality Assurance Specialist, you will play a critical role in ensuring that our customer service team provides exceptional experiences for our customers.Key ResponsibilitiesEvaluate and review the quality of agent contact responses to ensure...


  • El Prat de Llobregat, Barcelona, España DOW JONES A tiempo completo

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at Dow Jones. As a Quality Assurance Specialist, you will play a critical role in ensuring that our customer service team provides exceptional experiences for our customers.Key ResponsibilitiesEvaluate and review the quality of agent contact responses to ensure...


  • Hospitalet de Llobregat, Barcelona, España Nissan Motor A tiempo completo

    Job Title: Retail Marketing SpecialistJob Summary: We are seeking a highly motivated and experienced Retail Marketing Specialist to join our team at Nissan Motor. The successful candidate will be responsible for developing and implementing local brand awareness strategies to drive sales and customer engagement.Key Responsibilities:1. Local Brand Awareness*...


  • Hospitalet de Llobregat, Barcelona, España Nissan Motor A tiempo completo

    Job Title: Retail Marketing SpecialistJob Summary: We are seeking a highly motivated and experienced Retail Marketing Specialist to join our team at Nissan Motor. The successful candidate will be responsible for developing and implementing local brand awareness strategies to drive sales and customer engagement.Key Responsibilities:1. Local Brand Awareness*...


  • El Prat de Llobregat, Barcelona, España Clarivate A tiempo completo

    We are seeking a highly skilled Implementation Consultant to join our Product team in Barcelona. As an Implementation Consultant, you will be responsible for interacting with our customers, working closely with global accounts and their internal teams to implement Drug Safety Triager (DST). The Drug Safety Triager is our next-generation pharmacovigilance...


  • El Prat de Llobregat, Barcelona, España Clarivate A tiempo completo

    About the RoleWe are seeking a highly skilled Implementation Consultant to join our Product team at Clarivate. As an Implementation Consultant, you will play a critical role in working closely with our customers to implement our Drug Safety Triager (DST) software, a next-generation pharmacovigilance (PV) literature monitoring solution.Key...


  • El Prat de Llobregat, Barcelona, España Clarivate A tiempo completo

    About the RoleWe are seeking a highly skilled Implementation Consultant to join our Product team at Clarivate. As an Implementation Consultant, you will play a critical role in working closely with our customers to implement our Drug Safety Triager (DST) software, a next-generation pharmacovigilance (PV) literature monitoring solution.Key...


  • El Prat de Llobregat, Barcelona, España MioDottore A tiempo completo

    Descripción del EmpleoBuscamos un profesional apasionado por brindar experiencias excepcionales para unirse a nuestro equipo de Customer Success Onboarding. Si te apasiona ayudar a nuestros usuarios a sacar el máximo provecho de nuestra plataforma, sigue leyendo.ResponsabilidadesBrindar formación y soporte a nuestros clientes a través de email, teléfono...


  • El Prat de Llobregat, Barcelona, España MioDottore A tiempo completo

    Descripción del EmpleoBuscamos un profesional apasionado por brindar experiencias excepcionales para unirse a nuestro equipo de Customer Success Onboarding. Si te apasiona ayudar a nuestros usuarios a sacar el máximo provecho de nuestra plataforma, sigue leyendo.ResponsabilidadesBrindar formación y soporte a nuestros clientes a través de email, teléfono...