Implementation Consultant
hace 2 meses
About the Role
We are seeking a highly skilled Implementation Consultant to join our Product team at Clarivate. As an Implementation Consultant, you will play a critical role in working closely with our customers to implement our Drug Safety Triager (DST) software, a next-generation pharmacovigilance (PV) literature monitoring solution.
Key Responsibilities
- Perform product configuration based on customer requirements, including planning and executing solutions to complex challenges and first-time system integrations.
- Work closely with product, sales, technology, development operations teams, and project management to ensure successful implementation.
- Interpret and understand customer requirements and workflows and translate them into solutions that accelerate implementations.
- Perform and document implementation tasks using defined procedures and systems.
- Support customers during hyper-care after go-live to ensure successful implementation.
- Contribute to the development and improvement of overall process and procedures.
About the Team
You will be part of a diverse team of talented colleagues located in Europe, India, and the US, working on projects that require expertise in pharmacovigilance and software implementation. Our team culture is dynamic, creative, and supportive, with a strong emphasis on excellence, integrity, and care.
What We Offer
- A modern culture environment combined with all the financial and stability advantages of working for a large business.
- Active volunteering community, with 40 annual paid hours of volunteering time.
- Private Health and Life & Disability insurances.
- Tax-free benefits (Ticket Restaurant scheme, kindergarten and transport cards).
- Language classes (Catalan, Spanish, and English).
- Global and dynamic employee base (more than 20 nationalities).
- 30 working days of vacation.
About Clarivate
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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