Customer Service Representative
hace 1 semana
David Kennedy Recruitment Ltd is a leading recruitment agency providing innovative solutions for international companies across Europe.
We pride ourselves on delivering exceptional recruitment services, acting as a liaison between the candidate and the client.
Our goal is to exceed the expectations of every client and candidate, ensuring a seamless and successful recruitment process.
We are currently working with a leading Outsourcing / BPO company that is seeking a Danish speaking Customer Support Representative for their Benalmadena office.
Key Responsibilities:- Handle incoming customer contacts via phone and email
- Assist customers and resolve complaints promptly and effectively
- Be the first point of contact and resolve customer queries and related requests
- Ensure clients receive the highest level of service at all times
- Native or fluent in Danish, both oral and written
- Fluent in English (at least B2 level)
- Prior working experience in customer service or support is an advantage
- Excellent communication skills
- Resourceful and stress resilient personality
- Understanding of economics and numbers
- Able to work independently and as part of a team
- Excellent remuneration package based on experience, skills, and performance
- Higher salary from the 7th month
- Working hours: 08:00 - 16:00 Monday-Thursday, 9:00 - 16:00 Friday
- Be part of a dynamic and creative team with a positive and friendly atmosphere
- 23 working days of paid annual leave
- Guidance and tools to reach your full potential
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