Digital Store Operations Specialist

hace 20 horas


Madrid, Madrid, España Esw A tiempo completo

The Opportunity
We empower brands to expand their global reach through seamless e-commerce experiences. As a Digital Store Operator Specialist at ESW, you will handle storefront and back-office configurations, using proprietary merchant and ecommerce tools. You will become an important member of the client-facing team, taking ownership of content, pricing, and product catalogue updates. You will provide technical support and expertise to clients and internal teams, designing campaigns, planning sales events, and organizing seasonal updates.

Responsibilities
• Catalog and Product Management: Create and update product catalogues and prices for e-stores.
• Content Management: Perform CMS-related operations to update creative and copy on storefronts.
• Promotions and Merchandising Support: Configure discount campaigns, price updates, and schedule CMS-related tasks using ESW merchant tools.
• UAT: Perform storefront and feature UAT.
• Trainings: Provide trainings and know-how on ESW ecommerce tools to clients, and create supporting documentation.
• Marketplaces: Support marketplace teams with North America marketplace operations for clients.
• Reporting: Provide raw data reports using Excel and ESW ecommerce reporting tools.
• Mailing: Plan, prepare, and complete mass email notifications.

Requirements
• 1+ year experience in handling digital store operations, content management, and/or marketplaces.
• Experience using tools like Magento, Shopify is valuable, although not a must.
• Experience using builder.Io or similar CMS is preferred.
• Proficiency in Excel for organizing, reviewing large volumes of data, preparing catalogue updates, and coordinating with teams.
• English is a must; French and Spanish are a plus.

What's on offer?
• Competitive salary and benefits: Your financial well-being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication, and commitment.
• Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.



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