Keyholder - Store Operations Specialist
hace 3 días
Provide exceptional customer service by greeting all customers promptly and courteously as they enter the store. Utilize open-ended questions to determine the specific needs of each customer. Maintain a feedback loop with designers and buyers by recording and returning customer comments to Store Management. Ensure timely and accurate processing of incoming and outgoing merchandise. Implement proactive loss prevention strategies by maintaining a well-organized stockroom and adhering to proper procedures. Regularly re-merchandise displays, point of sale, and select areas of the store to maximize product sell-through. Demonstrate expertise in till operations, cash handling, banking, and associated administration. Act as a deputy to the Store Manager or Assistant Manager in their absence. Inform shop managers of any issues or noncompliance regarding all policies and procedures. Perform additional duties as assigned by Store Management.
The Ideal Candidate:
Must be available to work the store schedule. Retail experience is necessary. Possess great communication skills and a positive, enthusiastic approach to the Fred Perry Brand.
Benefits:
We offer a wide range of benefits to our staff, including an annual performance-related bonus, competitive salary, generous staff discount, generous pension scheme with 8.5% company contribution, enhanced maternity and paternity packages, life insurance, season ticket loan, and 25 days annual leave plus Bank Holidays. Regular opportunities to attend gigs and events are also available.
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